HTML5/WebGL: Game Not loading or frequent crashes

[marymarcel]

Originally Posted by pgold0541

I guess things have been going too good for too long. (LOL) ID 1221672624
Have been playing on Chrome for months with no problems (some slowdowns when traffic was heavy, wait a bit and no problem.)This morning I went on FT, started a quest, went to market to hire someone to fish, hiring and fishing was successful. Checked a few things and closed out of FT and closed the Chrome browser since it's not my main browser. (Safari is main but could never get FT to work way back in January. Have been on Chrome since with no problems.) About an hour ago tried to log into FT and I got the same message so many others have gotten. "An embedded page at |1.slashkey.com (2nd line) Your browser does not support WebGL."
The following was in console beneath:
2021-06-09 18:21:26.825 INFOCheckpoint-B-000 - Initialized
2021-06-09 18:21:26.826 LOGFT Client Services Inited.
2021-06-09 18:21:26.828 LOGSessionId: 5091321
Browser: Blink: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
WebGL Supported, but DISABLED ------------------- ERROR!

This is what I have done so far:
Checked and Chrome is updated
Cleared browser cache (3 times)
Rebooted computer
Cleared cache again, although there was nothing to clear
Get same message as before. What should I do now?
Thanks in advance for your help.

Checked and it said my browser did support web GL and the cube was rotating.

Hi pgold

Please check again any update for Chrome. I just got a new version for Chrome: Version 91.0.4472.101 (Build oficial) (64 bits) and this is not the one showing up in the information in the console.

Also check if you have any pending update for Windows or Mac in case you use it.

[pgold0541]

Originally Posted by marymarcel

Hi pgold

Please check again any update for Chrome. I just got a new version for Chrome: Version 91.0.4472.101 (Build oficial) (64 bits) and this is not the one showing up in the information in the console.

Also check if you have any pending update for Windows or Mac in case you use it.

Who knows what goes on in the "mind" of a computer. When I checked before contacting you, it said Chrome was up to date. I checked just now and it did update but said I had to relaunch to complete the updating. I did and then it says Chrome up to date. Tried FT an it seems everything is fine now. Once again, I thank you so very much. I check this thread every day to see any problems others might be having in case I, too, might have the same problem. That's how I knew what to do. I just didn't know Chrome did an update apparently just after I checked.
You guys are the greatest!

[marymarcel]

Originally Posted by pgold0541

Who knows what goes on in the "mind" of a computer. When I checked before contacting you, it said Chrome was up to date. I checked just now and it did update but said I had to relaunch to complete the updating. I did and then it says Chrome up to date. Tried FT an it seems everything is fine now. Once again, I thank you so very much. I check this thread every day to see any problems others might be having in case I, too, might have the same problem. That's how I knew what to do. I just didn't know Chrome did an update apparently just after I checked.
You guys are the greatest!

Hi pgold

So glad your problem is fixed and thank you for your kind words for all the team