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Old Oct 07 2017, 06:46 AM
Serenity Dilsworth Serenity Dilsworth is offline
 
Join Date: Mar 13 2009
Location: South Carolina, USA
Posts: 70
Default Yes, I know it's a FaceBook problem

But I need to vent --- I will happily vent to FaceBook if you give me an address to contact.

I am one of those folks that have been a faithful customer for years. Check my records, I do spend a bit of cash with you. I am your customer and I am guessing that you pay FaceBook some type of fee making YOU their customer. So what do you do when YOUR customer base begins to shrink because YOUR customers are tired of not being able to play, compete or enjoy themselves? Well, I would think you would POKE the FaceBook folks a little harder, but I really don't know this.

Yes, I know there is a work around, but I am not fast enough to use it. It really sucks being old, slow and physically disadvantaged. May these maladies never land on your door.

Last night as I purchased new items with Farm Cash dollars, I really wondered if I am throwing good money after bad. I've never had that thought before.

I would have responded directly to the post, but it's locked, but I have read it and am including it here to save you the trouble.

Thank you for allowing me to vent, I know it's difficult being the messenger that everyone wants to express their frustrations to directly.

Serenity Dilsworth of Merrymeet Farms

This is a Facebook issue not a game issue. We got this problem some weeks ago, and Facebook fixed it after some days. But now, the problem is back and the delevelopers let us know that Facebook has reopened the ticket about this issue. Sadly, we have to wait for Facebook to fix it.

Meanwhile and as a workaround, when you get the box that comes up with your friends in it, quickly "right click" your mouse on the "All Farmers" at the top left of the box, and then choose "open in a new tab". You should then get a full size window that does not shrink allowing you to click the "Send" button.
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Old Oct 07 2017, 07:03 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 16,060
Default

Quote:
Originally Posted by Serenity Dilsworth View Post
But I need to vent --- I will happily vent to FaceBook if you give me an address to contact.

I am one of those folks that have been a faithful customer for years. Check my records, I do spend a bit of cash with you. I am your customer and I am guessing that you pay FaceBook some type of fee making YOU their customer. So what do you do when YOUR customer base begins to shrink because YOUR customers are tired of not being able to play, compete or enjoy themselves? Well, I would think you would POKE the FaceBook folks a little harder, but I really don't know this.

Yes, I know there is a work around, but I am not fast enough to use it. It really sucks being old, slow and physically disadvantaged. May these maladies never land on your door.

Last night as I purchased new items with Farm Cash dollars, I really wondered if I am throwing good money after bad. I've never had that thought before.

I would have responded directly to the post, but it's locked, but I have read it and am including it here to save you the trouble.

Thank you for allowing me to vent, I know it's difficult being the messenger that everyone wants to express their frustrations to directly.

Serenity Dilsworth of Merrymeet Farms

This is a Facebook issue not a game issue. We got this problem some weeks ago, and Facebook fixed it after some days. But now, the problem is back and the delevelopers let us know that Facebook has reopened the ticket about this issue. Sadly, we have to wait for Facebook to fix it.

Meanwhile and as a workaround, when you get the box that comes up with your friends in it, quickly "right click" your mouse on the "All Farmers" at the top left of the box, and then choose "open in a new tab". You should then get a full size window that does not shrink allowing you to click the "Send" button.
Hi Serenity Dilsworth

I moved your post to Feedback forum.

The only thing I can suggest you is to click in the ? icon in the upper right corner of your Facebook home page and then send a report about a problem
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