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  #1  
Old Sep 03 2016, 12:43 PM
bjyhey3 bjyhey3 is offline
 
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Originally Posted by kkempke View Post
I'm also having a problem with the new facilities. I have products to load into them and do so. It shows as items in production but when I leave the farm and come back, nothing is in production.

Reported to Support
Hi, I'm glad I'm not the only one with this problem...hopefully they'll find a fix soon
  #2  
Old Sep 03 2016, 01:01 PM
Petuniaflower Petuniaflower is offline
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I was going to plant some of the new flowers with my multi planter and it won't work reporting!
  #3  
Old Sep 03 2016, 01:09 PM
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Tiger Tiger is offline
 
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Originally Posted by Petuniaflower View Post
I was going to plant some of the new flowers with my multi planter and it won't work reporting!
Hi Petuniaflower,

I have just tried this and it is working fine for me. Exactly at what point is it not working for you?
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  #4  
Old Sep 03 2016, 01:16 PM
Petuniaflower Petuniaflower is offline
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I select a muli planter and should take me to flowers or trees and then where to select I even went to flowers and clicked buy and shouldn't it give me a selection of how I want to plant since I have 3 of the multi planters
  #5  
Old Sep 03 2016, 01:25 PM
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Originally Posted by Petuniaflower View Post
I select a muli planter and should take me to flowers or trees and then where to select I even went to flowers and clicked buy and shouldn't it give me a selection of how I want to plant since I have 3 of the multi planters
Hi Petuniaflower,

Just going to the store and clicking buy will not give you the multiplanter options. You are correct in that you need to click on the multiplanter first then it should load the store for you. After you select the flower to buy THEN it gives you the planting options.

Either exit your game and try again or if that does not work please try clearing your FT memcache. To do that Click Here. A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Then reload and try again.
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  #6  
Old Sep 03 2016, 01:31 PM
Petuniaflower Petuniaflower is offline
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Originally Posted by Tiger Laybourne View Post
Hi Petuniaflower,

Just going to the store and clicking buy will not give you the multiplanter options. You are correct in that you need to click on the multiplanter first then it should load the store for you. After you select the flower to buy THEN it gives you the planting options.

Either exit your game and try again or if that does not work please try clearing your FT memcache. To do that Click Here. A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Then reload and try again.

I have done all that. Switched to different browsers ,did the memecache,put the multi planter out of storage then in again.Have exited and returned to game multiple times.
  #7  
Old Sep 03 2016, 01:42 PM
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Originally Posted by Petuniaflower View Post
I have done all that. Switched to different browsers ,did the memecache,put the multi planter out of storage then in again.Have exited and returned to game multiple times.
Hi Petuniaflower,

Is it not opening the store for you?
Or is it that it doesn't give you the planting options after you select buy?

Silly question, but you are sure you are clicking on the multiplanter and not the transplanter right?
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