OFFICIAL Missing-Crops, Trees, Buildings, Other Items

[Taz D]

Originally Posted by LindaMHS70

The last two days I have had facilities missing that had been on my farms...Yesterday, it was the Syrup Factory and today my Gas Station is missing...I have had the Gas Station since I started Farmtown and didn't notice it missing until I needed it for a quest. My FT # is 605472072. I went ahead and bought another Syrup Facility but don't have the FC to buy another gas station. Do you know why these facilities would have disappeared. I checked in my storage to see if they were there but they were not.

Hi LindaMHS,
I moved your post to the subject thread about missing items. I have checked and those 2 facilities are missing. Why they disappeared is you may have too many facilities on the farms they were onand or too much of everything on those farms if they are heavily layered with trees and flowers over waters and crops. You can check on the the facility numbers in the Show Names/Show Facility Info.
We can not do refunds through the forums. For that you will have to contact Support at Support@slashkey.com to see if they will refund.

[LindaMHS70]

Is there any place to go to that will tell you how many items are on each farm such as how many flowers, trees, ponds? I am trying to find out how much free space I have so I know if I need to move some of these items to other farms so that I don't lose facilities because a farm is too full. My FT# is 605472072. Thanks. Someone told me to go to Show Farm Name but I am not sure what they are talking about.

[marymarcel]

Originally Posted by LindaMHS70

Is there any place to go to that will tell you how many items are on each farm such as how many flowers, trees, ponds? I am trying to find out how much free space I have so I know if I need to move some of these items to other farms so that I don't lose facilities because a farm is too full. My FT# is 605472072. Thanks. Someone told me to go to Show Farm Name but I am not sure what they are talking about.

Hi Linda

I moved your post to the thread about Missing items.

You are talking about the Farm Stats. You find it in your Tool box.
If you want to know the exact amount of every item in your farms then after opening the Farm Stats. you need to uncheck the option for "Include products due to fertilizer, baits and bonus".
Anyway those will not tell you the limit only how many you have on a farm.
You have full information in the following link:
https://www.slashkey.com/forum/showt...38#post6572738

Train locomotives and long cars count towards your facility limit per farm, so if you have a lot of facilities on a farm you may need to put them on a farm with less facilities or on a farm without facilities on it, whichever you prefer. Count one for each locomotive and one for each Long car. The limit for factories on a farm is about 350/400 per farm. However, that amount can also be affected by how much production you have in those facilities that have not been stored. If you see a message telling you that you have too many facilities on a farm, the first thing we suggest is to store all production from those facilities then refresh farm and see if the message goes away. If it does then do not add any more facilities to that farm and remember to store regularly. If it comes back, store all production and move some facilities to another farm.

[alma87]

https://apps.slashkey.com/farmtown/play/?farm_id= USER ID number is: 1645121654 Build No: 713
Farm number 22 I have space to put stuff but it says I can't evern after I expand the farms. three of the animals buildings that I purchase are not there. Some items I moved to another side of the farm don't show up either.
Thanks in advance for helping.

[Taz D]

Originally Posted by alma87

https://apps.slashkey.com/farmtown/play/?farm_id= USER ID number is: 1645121654 Build No: 713
Farm number 22 I have space to put stuff but it says I can't evern after I expand the farms. three of the animals buildings that I purchase are not there. Some items I moved to another side of the farm don't show up either.
Thanks in advance for helping.

Hi Alma,
Even if you expand the farm the number of items you can have on a farm does not change. You have massive layering of trees , flowers and waters on that farm which are using up all the spaces in the farm database.
You will need to contact Support about the missing items, but they will tell you to add any more to that farm you will have to remove some of the layering.

[BReiman]

I don't know where this fits so will post it here:
Every once in a while lately, i lose a crop that my super neighbors harvests. One time it was onions and something else. Today it was sunflowers. I plant 3 farms of each crop that i need and my sn harvested my sunflowers but nothing went into storage and showed up that i still needed that crop. It costs money and fuel to plant/harvest these each time i have to plant. Is there some way to find out what happens to these crops? I am not sure how to check on it. Could use some help please.

[Taz D]

Originally Posted by BReiman

I don't know where this fits so will post it here:
Every once in a while lately, i lose a crop that my super neighbors harvests. One time it was onions and something else. Today it was sunflowers. I plant 3 farms of each crop that i need and my sn harvested my sunflowers but nothing went into storage and showed up that i still needed that crop. It costs money and fuel to plant/harvest these each time i have to plant. Is there some way to find out what happens to these crops? I am not sure how to check on it. Could use some help please.

Hi BReiman,
We do not have any way to track the amount of crops harvested. I am not sure how you can tell that they didn't go into your storage since you have 9,239,842 of them in your storage. One thing if you are checking as they are working on them or just after you will not see them being added as that does not update immediately.
Also if that is one of your shorter amounts of crops in your storage then it will still show at the top of the list. And that list doesn't update immediately either.

[Taz D]

Originally Posted by blacksheep8888

my cow milk keeps disappearing

Hi Blacksheep,
We need your ID before we can check anything for you. You can find your ID in the banner at the top of your farms in the parenthesis or at the bottom under your farms.

[Taz D]

Originally Posted by johncinj

Help. I purchased the yellow Combine/Harvest/Plow/Sow 14x14 yesterday for 40$, put it on my farm and then into storage. It is not there today, my farm $ are gone, and it does not show as "duplicate" when I hover over it in the store. I know this has happened to others, but can't find the thread to see what to do.

Hi Johncinj,
I moved your post to the thread about missing items as this has nothing to do with animals.
You did not purchase the yellow combine as you needed the yellow harvester first which is what you purchased. You also need to purchase the yellow plow before you will be allowed to purchase the combine.
You can always check your FC purchases in the Farm Cash activity log which you can find in the Account tab above your farms.

[Taz D]

Originally Posted by GR8L8K8

I received a tool from a neighbor. I placed it on a farm. When I tried to add it to my storage I received a pop-up saying item could not be added to storage, try again later. Tried multiple times. I refreshed the farm and the tool was gone. Checked my storage and it's not there. Checked my farm cash history, the item is listed as being received. Please help!

Hi GR8L8K8,
I have checked an yest the tool is missing. You will need to contact Support about this as we can not do anything about this through the forums.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366