OFFICIAL Missing-Crops, Trees, Buildings, Other Items

[Taz D]

Originally Posted by anne gade

Hi Taz thank you for your response. I have been playing farm town for at least 30 years now. I can not remember all the factories or trees I have purchased over the years. If you check my farms you will see the gaps where they once use to be.
I'm at a loss if they aren't replaced I can't continue as I can't load invisible factories or harvest invisible trees. This only happened when the new farm pass
appeared. Can you please remove the new pass and give back my factories and trees..
Regards Anne

Hi Anne,
As Farm Town has only been around 16 years you have not been playing 30 years. There isn't any way for us to remove the new farm pass nor can we replace your facilities and trees. I have checked you account and you have no farm cash facilities missing in the archive of those which lists any and all of those that you have bought. I really doubt that the facilities you say are missing are all coin facilities.
Make sure your preferences for the Show part is set to show All.
Have you checked your facility manager to see if any of the ones you think are missing are showiing there? Make sure the filter for the facility manager is set for all facilities, all regular facilities and all service facilities.
Also try clearing you memcache and restart your farms. You will find a link for the memcache at the bottom of your farm page.

[EireneM]

Why can't we buy multiple flowers/trees anymore

[marymarcel]

Originally Posted by EireneM

Why can't we buy multiple flowers/trees anymore

Hi EireneM

To be able to buy multiple flowers and/tress you need at least a Multiplanter in your storage.

Then you open your yellow tool box and click in the Multiplanter. The store will open showing you trees and flowers.
You select the one you want and the desing and start planting.

[anne gade]

Hi Taz when I first started playing it was on Facebook, and seeding ploughing were one square at a time. I will check with Facebook as to how many years its been since I started.
No all items missing aren't coin factories some were fc .I will check with Facebook .
regards Anne

[anne gade]

Hi Taz I contacted facebook I was incorrect regarding how may years ago I started with them. Now amazingly all factories and trees are back.
Thank you for help regards Anne

[LauriAnne1]

Most of my geese have disappeared. I have cleared meme cache, I even cleared my computer cache and every coop that I have had 300 geese in each, and yet it appears they flew the coop. Could you please find my missing geese and return them. userID# 1129430026

[Taz D]

Originally Posted by LauriAnne1

Most of my geese have disappeared. I have cleared meme cache, I even cleared my computer cache and every coop that I have had 300 geese in each, and yet it appears they flew the coop. Could you please find my missing geese and return them. userID# 1129430026

Hi LauriAnne,
I just checked and you have geese in the following amounts:
Farm 02 - 100
Farm 32 - 300
Farm 40 - 184
Farm 42 - 300
Farm 43 - 300
Farm 45 - 300

[LauriAnne1]

Yes, I have been rebuilding my population, however every coop had 300 geese each in them. As they are gifts I start at the last coop fill all of one type of working my way thru every farm until all coops are filled with what bird I am working on. I had filled all of my geese, then I moved to turkeys. So any farm that has a coop and does not have 300 geese in them, those birds are missing. After I filled turkeys I checked my pigs filled them up, then was going through to check on hens and make sure they were full. Every coop should have 300 geese, how ever the geese have disappeared. This sets me back badly when filling my coops and barns. This means I have to rebuild my goose flocks and hope more birds do not disappear. So check how many coops I have and if they do not have 300 geese in them where are they? I do not overstuff my animals so that cannot be an excuse, and using my harvest all tool I did not notice I was not getting as many goose eggs. When I did a physical check my geese were just gone, they were not in storage. So where did my geese go?

[Taz D]

Originally Posted by LauriAnne1

Yes, I have been rebuilding my population, however every coop had 300 geese each in them. As they are gifts I start at the last coop fill all of one type of working my way thru every farm until all coops are filled with what bird I am working on. I had filled all of my geese, then I moved to turkeys. So any farm that has a coop and does not have 300 geese in them, those birds are missing. After I filled turkeys I checked my pigs filled them up, then was going through to check on hens and make sure they were full. Every coop should have 300 geese, how ever the geese have disappeared. This sets me back badly when filling my coops and barns. This means I have to rebuild my goose flocks and hope more birds do not disappear. So check how many coops I have and if they do not have 300 geese in them where are they? I do not overstuff my animals so that cannot be an excuse, and using my harvest all tool I did not notice I was not getting as many goose eggs. When I did a physical check my geese were just gone, they were not in storage. So where did my geese go?

Hi LauriAnne,
I am sorry, but we do not have any way to confirm this or return them to you. The only data we have is for current animal amounts. If you wish you can contact Support about this.

To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[LauriAnne1]

Thank you for trying to help.