New Release -- September 1st, 2012

[ImajeanB]

Originally Posted by Tiger Laybourne

Hi there,

Have you placed the tool into your storage? If not try that please.

I don't find it anywhere. It is in my toolbox. Can I store from there?

[Tiger]

Originally Posted by ImajeanB

I don't find it anywhere. It is in my toolbox. Can I store from there?

Where did you place the tool when you bought it? If it was on a farm, click on the tool and choose "add to storage".

If you placed it in storage, click the storage icon and then on "Items" then filer it to "Tools". That will show you which tools are in storage.

Did you get charged the 40 FC for the tool ? If not then the slae may not have gone ahead.

[ImajeanB]

Originally Posted by Tiger Laybourne

Where did you place the tool when you bought it? If it was on a farm, click on the tool and choose "add to storage".

If you placed it in storage, click the storage icon and then on "Items" then filer it to "Tools". That will show you which tools are in storage.

Did you get charged the 40 FC for the tool ? If not then the slae may not have gone ahead.

It did charge my FC but I haven't found it. Weird!

[Petuniaflower]

I'm loving it, No complaints from me! Have been working my fingers to the bone, doing neighbors facilities.Do you know, , i am a major subject, my family talks about. Mother, Granny and her farms. Don''t bother her, when she is farming !

[Tiger]

Originally Posted by ImajeanB

It did charge my FC but I haven't found it. Weird!

Hi there,

Then what you'll need to do is contact FT support and explain what has happened. To contact the support staff, with the game loaded, scroll down past the facebook ads, on the right hand side, click on 'Report/Contact This App', select the first option in the window that opens and fill in a support ticket.

[ImajeanB]

Originally Posted by ImajeanB

It did charge my FC but I haven't found it. Weird!

I recalculated my FC and I think the purchase did not go thru the first time. I bought it again and placed it in storage. Thanks for your time! I love all the new updates! The Devs are awesome!

[Tiger]

Originally Posted by ImajeanB

I recalculated my FC and I think the purchase did not go thru the first time. I bought it again and placed it in storage. Thanks for your time! I love all the new updates! The Devs are awesome!

Great stuff, glad you got it sorted, well done. Thanks for coming back and letting us know

[Texas Belle]

Originally Posted by ImajeanB

It did charge my FC but I haven't found it. Weird!

Have you tried hiding trees, flowers, buildings and seasonal, it could be hiding behind one of those things... try that first.

[KnightRider]

Originally Posted by ImajeanB

I don't find it anywhere. It is in my toolbox. Can I store from there?

By any chance did you hide everything on your farms when you looked for it, sometime items will hide behind trees or something else, this is just a thought before you contact support if you haven't hidden everything it might be worth a shot.