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  #1  
Old Sep 01 2012, 01:01 PM
ImajeanB ImajeanB is offline
 
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Originally Posted by Tiger Laybourne View Post
Hi there,

Have you placed the tool into your storage? If not try that please.
I don't find it anywhere. It is in my toolbox. Can I store from there?
  #2  
Old Sep 01 2012, 01:16 PM
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Tiger Tiger is offline
 
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Quote:
Originally Posted by ImajeanB View Post
I don't find it anywhere. It is in my toolbox. Can I store from there?
Where did you place the tool when you bought it? If it was on a farm, click on the tool and choose "add to storage".

If you placed it in storage, click the storage icon and then on "Items" then filer it to "Tools". That will show you which tools are in storage.

Did you get charged the 40 FC for the tool ? If not then the slae may not have gone ahead.
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  #3  
Old Sep 01 2012, 01:28 PM
ImajeanB ImajeanB is offline
 
Join Date: Nov 07 2009
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Quote:
Originally Posted by Tiger Laybourne View Post
Where did you place the tool when you bought it? If it was on a farm, click on the tool and choose "add to storage".

If you placed it in storage, click the storage icon and then on "Items" then filer it to "Tools". That will show you which tools are in storage.

Did you get charged the 40 FC for the tool ? If not then the slae may not have gone ahead.
It did charge my FC but I haven't found it. Weird!
  #4  
Old Sep 01 2012, 01:32 PM
Petuniaflower Petuniaflower is offline
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I'm loving it, No complaints from me! Have been working my fingers to the bone, doing neighbors facilities.Do you know, , i am a major subject, my family talks about. Mother, Granny and her farms. Don''t bother her, when she is farming !
  #5  
Old Sep 01 2012, 01:33 PM
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Tiger Tiger is offline
 
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Quote:
Originally Posted by ImajeanB View Post
It did charge my FC but I haven't found it. Weird!
Hi there,

Then what you'll need to do is contact FT support and explain what has happened. To contact the support staff, with the game loaded, scroll down past the facebook ads, on the right hand side, click on 'Report/Contact This App', select the first option in the window that opens and fill in a support ticket.
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  #6  
Old Sep 01 2012, 01:59 PM
ImajeanB ImajeanB is offline
 
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Originally Posted by ImajeanB View Post
It did charge my FC but I haven't found it. Weird!
I recalculated my FC and I think the purchase did not go thru the first time. I bought it again and placed it in storage. Thanks for your time! I love all the new updates! The Devs are awesome!
  #7  
Old Sep 01 2012, 02:06 PM
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Tiger Tiger is offline
 
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Quote:
Originally Posted by ImajeanB View Post
I recalculated my FC and I think the purchase did not go thru the first time. I bought it again and placed it in storage. Thanks for your time! I love all the new updates! The Devs are awesome!
Great stuff, glad you got it sorted, well done. Thanks for coming back and letting us know
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  #8  
Old Sep 02 2012, 10:13 PM
Texas Belle Texas Belle is offline
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Quote:
Originally Posted by ImajeanB View Post
It did charge my FC but I haven't found it. Weird!
Have you tried hiding trees, flowers, buildings and seasonal, it could be hiding behind one of those things... try that first.
  #9  
Old Sep 01 2012, 01:36 PM
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KnightRider KnightRider is offline
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Quote:
Originally Posted by ImajeanB View Post
I don't find it anywhere. It is in my toolbox. Can I store from there?
By any chance did you hide everything on your farms when you looked for it, sometime items will hide behind trees or something else, this is just a thought before you contact support if you haven't hidden everything it might be worth a shot.
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