OFFICIAL Missing-Crops, Trees, Buildings, Other Items

[Taz D]

Originally Posted by Roserain

Taz D, I got your response that it is not showing. It shows I bought the mini mall today. I even filled it. It does not show up in my facility manager either, so it is not there. Please help me recover it. I was so excited to get it. I realize my farms are overfilled. I actually wrote a post on that today. Am I gonna have to get rid of everything I have worked hard for? That's very depressing. Would unstacking my fields help? Please help me recover my mini mall.

Hi Roserain,
I am sorry but we can not do refunds through the forums nor can we replace things on your farm. You will have to contact Support for that as I said in my first response to you.
You will not have to get rid of everything on those farms but you do need to cutdown how much you have on them. Reducing the layered crop plots will help but that may not be enough. Reducing how many layers of tree or flowers would be a bigger help. Facilities and what is completed in them increases the number of items on the farm, so one thing that can help is to store those often, though that alone will not get you to a point of not losing items.