Quote:
Originally Posted by leighwj1960
I have a Super Neighbor that is having trouble with frequent crashes. She did register with the forum but is getting the message that she does not have permission to post
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Hi leighwj1960,
Your SN may not have found the registration email sent to them when they registered, without that and following the instructions in that email to verify, then they will see a message saying that they don't have permission to post in an area open for posting. Please ask them to check the spam/junk folder of their emails as it sometimes ends up there, they will need to look for it within 24 hours of registering. If they still can't find it then please let us know the user name they used to register with so we can take a look at the account.
In the meantime please ask have them check that they have done all updates on their computer and also checked for browser updates, then go to the
1st post on page 1 of this thread so they can compare what their computer has to what would provide optimum game play and see if there is anything listed there that they have not tried yet.
Once they are registered if they still need to post, then they can provide the information themselves.