Quote:
Originally Posted by joolz68
Hi,ive no idea where to ask for help on here,can someone restore my Juice factory and Food preserve factory please,they just vanished from my farm 4 10 minutes ago,ive cleared memcache and checked at the store to see if i still own these too,also i searched my facilities manager but no sign of them ,,,thank you  |
Hi joolz68
You need to contact Support team as we cant do refunds through the forums. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366