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Old Mar 27 2025, 08:22 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,980
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Quote:
Originally Posted by Nelly Green View Post
my super facility products keep vanishing before I can sell them and before their expiration time... a few other farmers have noticed the same (glitch?)
Hi Nelly Green

We have been testing and we cant reproduce the issue.

Please report this problem to Support to let them check into this. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366