Thread: Official Top Post Thread Hiring and Bonus Chest
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Old Oct 19 2024, 07:45 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,981
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Quote:
Originally Posted by GoalieAunt View Post
Off and on I have a similar problem. I hire someone, try click that I have things to do first and nothing happens. When it is happening, it happens for each person I hire. But since I'm not going to my farm right away I hadn't worried about it. It may happen one day and not again for a while or it may happen several days in a row and then a week or two with not problems. Since I hadn't seen any one else mention it, I thought it could be on my end.

It did cause a problem a few days ago when I was responding to a neighbor request in the Trade Market and couldn't respond to any of the options to add them to my list. Fortunately the person had sent me a private message asking if they could send a request, so I was able to take care of things. Next time it happens I'll give running memcache a try.
Hi GoalieAunt

Is this problem only happens when you are at markets?

If after running memcache, you still have problems, then please contact Support team.

To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
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