Quote:
Originally Posted by littlesallysanctus
I only have one set of farms and every time I sign in someone else's farms pop up first.
The tooks are both showing up in my toolbox but one is not working. This was purchased with farmcash the day before yesterday 6-16. Also my email is being ignored responses are not showing up in my email...only old outdated ones from last year are showing up as current
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Hi littlesallysanctus
I will respond for each of your problems:
1. Loading other farms when signing: If you are using a saved link in your browser, please do not do that.
Instead, use this link:
https://apps.slashkey.com/farmtown/login
If you can load your farm, then that means the saved link is corrupted and you have to delete it.
2. Tools purchased: The only purchase for tools on June 16, 2024 is for a Turbo Drive Thru System.
It doesnt show up in your tool box as you have to send it to storage and use it when you click in Start all at the top of your Facility Manager.
You can see what you purchased with farm cash by clicking in Account tab above the game screen and then in Farm Cash Activity Log button.
The Turbo Drive Thru System allows you to start production in the following factories:
Bakery
BBQ Restaurant
Boba Tea Shop
Breakfast restaurant
Coffee and Tea Shop
Deli
Donut Shop
Fish and Chips
French Creperie
Gluten Free Snack Shack
Hamburger restaurant
Healthy Juice Stand
House of Pancakes
Pizza restaurant
Sandwich restaurant
Taco restaurant
Turbo Bakery
If you wish you can contact Support. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
3. Not receiving emails notifications from the forum in your email address: Sometimes this happens, but if you see that you didnt receive a response in 24 hs. then please come back to the forum and search for your post and the possible responses.
Also, as you are having problems receiving email notifications, we will let Support know as they also respond to you by email.