View Single Post
  #43  
Old Oct 21 2023, 08:27 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,974
Default

Quote:
Originally Posted by ijago View Post
I had already deleted them from Facebook keep going to there fame taking myself off but they still come back
Quote:
Originally Posted by ijago View Post
Iv deleted them with the dozer on theirs and mine also went to there farm i was still on theirs so took me off again went back and im still on hers there deleted from Fakebook and blocked yet still coming to my farm

Hi ijago

Please clear your memcache, link below. A new window will open with a short list of unsettings, close that window and then log out of the website. Then enter the website again.
https://apps.slashkey.com/farmtown/p...lear_memcached

If Im reading your post correctly, those farmers are also your neighbors or buddies.
Please check if they are showing up in both lists. If that is the case, then you have to delete them as neighbors and buddies and then from your Facebook Friends list.

If you have more than one farmer to delete, just start with one of them.
Check both lists, My Neighbors and My Buddies and delete that person. You should also be removed from their lists, be sure to read the pop ups that show up.

Close the Farmer list and reopen and check if that farmer was removed.
Then click in Facebook friends and look for that farmer. Click in the yellow bulldozer to remove that person, please take in mind you will get 2 confirmation pop ups.

Close the Farmer list and reopen and check if that person is still showing up.
If that person was deleted, then continue with another one doing the same steps.

If that person was not deleted, then contact Support team. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366