Quote:
Originally Posted by Tiger
Hi Seija,
Facebook should have given her various other methods to confirm the account belongs to her, did she try those? If she did not keep the email active that she used for that account that may be where the biggest problem is.
Has she ever contacted the support team in the past for any issues with the game on the old account?
Did she open a new Facebook account and start playing Farm Town on that?
If she knows the id for her farms that are linked to the hacked account, please ask her to use the new Facebook account to contact the support team. She will need to provide farm link for her old farms to the support team so that they can take a look to see if anything can be done.
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Hello, I just wanted to give you a happy update to the post. My friend emailed support and they were able to recover her farms for her. She logged in today for the first time in ages and I was so happy I cried. I just want to thank all the mods here and Slashkey support team for helping her out. Support was helpful, it just took time.