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Old Apr 23 2023, 08:57 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,008
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Quote:
Originally Posted by rockcandymountain View Post
I have more than one farmtown accounts and I try using the 15 digit user number to log in. I cannot get into the new farmtown website. I did post about this already and following the instructions. I also looked for the link to fill out a support ticket. However I did not find that link.
Hi rockcandymountain

When you posted about this the first time your were answered in the following link:
http://r1.slashkey.com/forum/showthr...10#post6542910

To contact Support click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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