Thread: Official Top Post Thread Receiving-sending-exchanging Gifts
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Old Jan 04 2023, 07:14 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,008
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Quote:
Originally Posted by Keef View Post
ID number ( 727691242

I cannot return gifts, boost my trains, add neighbours, send gifts out from my gift page, which has been a problem for over 18 months now, now I don't get any names in a list, when I try and return gifts all I get is the spinning circle, getting very frustrated as I do spend real $$$ in this game, I would like to be able to use every feature of the game, i have been playing since 2009, please get FB to fix their problems (as i've been told on several ocaisions that it is a FB problem) FB deactivates at a whim with no reasons given, time for FB / Meta to be held responsible for their problems
Hi Keef

I moved your post to the thread about Gifting.

I'm sorry that the suggestions we gave to you didnt work and you still can't send gifts and trains boost requests.

Please report this to Support team. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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