Thread: Official Top Post Thread Receiving-sending-exchanging Gifts
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Old Nov 12 2022, 09:18 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 16,097
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Quote:
Originally Posted by francescarw View Post
hi, i am having the same problem,,, accepting all gifts after changing them to the ones i want,,, they are not showing in my gift box and they have disappeared from the requests,, my gift box is not telling me it is full and they are not stuck in the gaming dept,, thankyou for any advice
Hi francescarw

Please open your gift box, is it empty or do you have many ingredients there?

Your data shows that your friends have sent you ingredients.

If you dont see them, then please contact Support. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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