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  #1511  
Old Jan 13 2021, 11:26 AM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by RIAP27 View Post
USER ID number 1545131279
The farm loads off screen. Windows 7 on Chrome. Yesterday it was fine. On my Surface Pro 7 Windows 10, it is loaded properly on screen so I know it may be something with my desktop. . I tried cleaning memcache, browser cache and Internet caches on the computer and its still loading off screen. as in the pic I finally got to load above. Any ideas? With my eye surgery I really would prefer the bigger screen for harvesting. Any ideas?
Hi Riap,
No idea yet. There have been a few who have reported this, but no fix from developers yet.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #1512  
Old Jan 13 2021, 11:33 AM
Francine Smart Francine Smart is offline
 
Join Date: Nov 08 2020
Posts: 1
Default Game

The game loads farm, but nothing works. Storage dosen't show, can't go to sell items or re-fuel, nothing works.
  #1513  
Old Jan 13 2021, 11:34 AM
Taz D's Avatar
Taz D Taz D is offline
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Quote:
Originally Posted by sassyann64 View Post
I have two farms and neither will load past the gray screen.
User # 100001610019653
User # 1108062279

Don't know but really hope this can be fixed soon. Thank you
Hi sassyann,
Please read the information in the banner at the top of the farms and provide the requested information.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #1514  
Old Jan 13 2021, 11:37 AM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Default

Quote:
Originally Posted by HeatherFrank1234 View Post
User ID is 1291812793
Game is stuck on the green page.

could somebody please assist with this?
Hi HeatherFrank,
Please try clearing your browser cache, close the browser and then reopen your farms.


Also make sure you have cookies and pop ups allowed according to the instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #1515  
Old Jan 13 2021, 11:43 AM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,386
Default

Quote:
Originally Posted by Francine Smart View Post
The game loads farm, but nothing works. Storage dosen't show, can't go to sell items or re-fuel, nothing works.
Hi Francine,
Please read the first post of this thread to see what is available currently. The storage is available. It is the icon to the left of the map and you can sell from there.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #1516  
Old Jan 13 2021, 11:44 AM
martina53 martina53 is offline
 
Join Date: Nov 29 2017
Posts: 66
Default

1393771559
pagina insertada enI1.slashkey.com dice your btowses not support web gl (An embedded page at l1.slashkey.com says Your browser does not support WebGL)
essto es lo que me aparece eh chrome cuando quiero cargar la granja que se queda en pantalla negra (black screen) de cargando

Last edited by marymarcel; Jan 13 2021 at 01:02 PM.
  #1517  
Old Jan 13 2021, 11:45 AM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by bonny.cooperheinrichs View Post
My farm has a black screen, then Farmtown comes up starts loading and then gets stucks on a gray screen with a sad face. i just want to be able to get on my farm. i know everything is disabled but i want to get on it.

Thanks for your help and everyone working on this
Bonny Heinrichs
Hi Bonny,
Please read the information in the banner above your farms and post the requested information here.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #1518  
Old Jan 13 2021, 11:47 AM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,386
Default

Quote:
Originally Posted by lindalou49 View Post
I am unable to load farmtown. I believe that it is in the black section as the bar on the left side is black. It worked
fine yesterday. 1732882848
Hi lindalou,
Please clear your browser cache, close your browser and then reopen your farms.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #1519  
Old Jan 13 2021, 11:51 AM
RIAP27 RIAP27 is offline
 
Join Date: Aug 20 2009
Posts: 355
Default

USER ID number 1545131279
On my Surface Pro 7 on Chrome as here on my Windows 7 desktop (before the image shift!) I am still freezing and getting the error message about java script like the one I posted yesterday or the day before.I could not highlight to one on my Surface pro to copy and paste but its the saem error involving Java script/ Any ideas?
  #1520  
Old Jan 13 2021, 12:25 PM
sqrfolkdnc sqrfolkdnc is offline
 
Join Date: Feb 21 2011
Posts: 82
Default a few things don't work?

Everything but basic farming is greyed out (haven't tried planting/harvestng). Ships, trains, quests all blank or greyed out. There were numbers implying ships and trains, but when clicked on, numbers went to zero.

And can't get flash version to load, it insists on loading html version. I was very careful to refuse to update flash when it asked, figureing the update would just be"sorry this is obsolete", and did not update the chrom browser when it said it was old, figuring it would insist on the new flash (see above). Flash worked till yesterday, then it started loading html..but not even loading, probably the html5 is too old to work. So I tried firefox, which I think did work in flash once, but now insists on loading html, which the above report is on.

OK, seeding and harvesting worked. and fishing and tree shaking. but I only do those enough for quests, and buying new farms as they come out.

is there a way to force the flash version? if not, I'll come back in a few weeks to see if there is any improvement.

arm_id=1478175759

Last edited by sqrfolkdnc; Jan 13 2021 at 12:26 PM. Reason: add farm id
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