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  #1291  
Old Aug 20 2015, 03:16 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Originally Posted by robin170248 View Post
Thank you Marymarcel for the information as I clean my comp up every few days. If it keeps happening I am going to leave Farm Town.
You are very welcome robin

The link I gave to you is for clearing your game memory. Try to accept your gifts using only My Request tab. One thing I have noticed is for example My Requests says 50 gifts, I accept them all and then send gifts back to my friends. But after doing this, My Requests still shows 50 gifts (the same ones I accepted) Then I reload the tab and the new gifts shows up if I have more to accept.

If you continue having problems please post here again.
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  #1292  
Old Aug 21 2015, 05:21 PM
betty457 betty457 is offline
 
Join Date: Oct 05 2011
Posts: 6
Default gifts and neighbors

Hello I have a couple of issues I need to address I can not accept a neighbor request or their gift request, also when ever I post after reaching a new belt the game reloads itself, thank you for your help, I am running windows 7, google chrome, all updated and have cleared cookies and cache, thanks again
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  #1293  
Old Aug 21 2015, 05:38 PM
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Taz D Taz D is offline
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Location: Ace, Tx
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Originally Posted by betty457 View Post
Hello I have a couple of issues I need to address I can not accept a neighbor request or their gift request, also when ever I post after reaching a new belt the game reloads itself, thank you for your help, I am running windows 7, google chrome, all updated and have cleared cookies and cache, thanks again
Hi Betty,
What happens when you click on the Neighbor or Gift Request?
Please try clearing your memcache (link below), then when the page of unsetting text opens close it and your farm, then clear your browser cache and close your browser. Reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached

If that doesn't fix it, then check to make sure you have allowed 3rd party cookies and pop ups in your browser settings. Those are needed for the in game pop up screens to show.

If you do not want to open up your browser to all 3rd party cookies or all pop ups you can add the following web sites to the exceptions for those settings:
Slashkey.com
L1.slashkey.com
Facebook.com
Apps.facebook.com
Trialpay.com

Also , if you have an ad-blocker plugin in your browser make sure the above web sites are also allowed in that too.

Be sure you close and restart your browser for those changes to take effect.
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #1294  
Old Aug 21 2015, 05:59 PM
betty457 betty457 is offline
 
Join Date: Oct 05 2011
Posts: 6
Default thank you

I added the permissions for the cookies you suggested and it allowed me to accept the neighbor and gift requests, thank you, not sure about the refresh yet but that did the job for the requests part anyways.
as for what it did when I tried to accep the requests, it did nothing, just stayed the same and the clicking didn't work, thank you again
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  #1295  
Old Aug 21 2015, 08:30 PM
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Taz D Taz D is offline
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Originally Posted by betty457 View Post
I added the permissions for the cookies you suggested and it allowed me to accept the neighbor and gift requests, thank you, not sure about the refresh yet but that did the job for the requests part anyways.
as for what it did when I tried to accep the requests, it did nothing, just stayed the same and the clicking didn't work, thank you again
Hi Betty,
You need to add those for the pop ups too. I am glad that fixed the gifts problem though.
Hopefully tthe memcache helped for the Belt bonus restarting. If not you may need to reinstall Chrome as there may be a corrupt file in the Flash plugin and the only way to fix that in Chrome is reinstall the whole thing.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.

Last edited by Taz D; Aug 21 2015 at 08:35 PM.
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  #1296  
Old Aug 21 2015, 11:51 PM
anotherfarmer anotherfarmer is offline
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Hello, the last few days when sending gifts etc... I use Chrome....... when the gift I am sending pops up I notice there is a black flash screen behind it... not sure how to explain it accept its like a window behind gift window and its black ??? not sure if fb or something else ??
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  #1297  
Old Aug 22 2015, 12:04 AM
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Taz D Taz D is offline
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Originally Posted by anotherfarmer View Post
Hello, the last few days when sending gifts etc... I use Chrome....... when the gift I am sending pops up I notice there is a black flash screen behind it... not sure how to explain it accept its like a window behind gift window and its black ??? not sure if fb or something else ??
Hi anotherfarmer,
This would be behind the name list? I am seeing that too in Firefox. Since the lists of names come from Facebook, I am not sure whether it is a change Facebook or Farm Town has made in the display, but it is not causing any problems with sending the gifts.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #1298  
Old Aug 22 2015, 12:16 AM
anotherfarmer anotherfarmer is offline
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Quote:
Originally Posted by Taz D View Post
Hi anotherfarmer,
This would be behind the name list? I am seeing that too in Firefox. Since the lists of names come from Facebook, I am not sure whether it is a change Facebook or Farm Town has made in the display, but it is not causing any problems with sending the gifts.

Thanks Taz, no not causing troubles just wanted to know if it was just my end but nice to know its not just me.... lol thanks again
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  #1299  
Old Aug 23 2015, 12:13 PM
nancyq2 nancyq2 is offline
 
Join Date: Aug 23 2010
Location: St. Louis, MO USA
Posts: 62
Default Sending Gifts....

In the past 24 hours, after I accept a gift, when I try to send a gift back, It takes forever and when the screen comes up to send a gift, It is encased in a grey box and It takes more than a minute for the send button to work. What should I do?
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  #1300  
Old Aug 23 2015, 01:04 PM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Quote:
Originally Posted by nancyq2 View Post
In the past 24 hours, after I accept a gift, when I try to send a gift back, It takes forever and when the screen comes up to send a gift, It is encased in a grey box and It takes more than a minute for the send button to work. What should I do?
Hi,

I moved your post to the gifts thread where there are suggestions you can try located in the first post on page one. Please try those and see if that helps your issue.

I also have the grey box behind the friends list, but it is not causing any issues for me.
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