New Release -- August 28th, 2015

**PLEASE NOTE**: With regards to the Hot Chicken Sandwich in the Canadian Restaurant. Currently at this moment, the Chicken "Ingredient" has been assigned, to the wrong area, thus causing problems. However, as a temporary workaround for you, if you follow these simple steps, you will be able to start that production.

1. Request ingredients for the Hot Chicken Sandwich, by clicking the "+" in the box of the Sandwich

2. Once friends have send the ingredients to you and they are in your gift box, you should then click to store them.

3. Go to your Canadian Restaurant, and you should now be able to start production of that item. The amount you can produce will be reliant on how many ingredients you received.

By doing this , it means that you get the currently "assigned" chicken in your storage and are then able to produce the Sandwich.

We hope this helps and hopefully, it won't be too long , before the developers resolve this

Post-Release Updates - September 9th, 4:40PM

- Fixed issue with the Hot Chicken Sandwich in the Canadian Restaurant
- Restored the old Wheat crop temporarily until we resolve the highlighting issues with the new crop
- When posting for help from the Canadian Restaurant, image should now be visible in the timeline

Known Problems

- Some of the crops we fixed recently are having issues with the highlight, it's more difficult to highlight them compared to old crops, this will be fixed in about a week.

[mpwhitford]

The issue I am having with harvesting crops is not what I would refer to as a highlighting problem. my farm is a 9 tab farm (I know I know) and I have the biggest combine. I had spinach planted and was planting wheat as the spinach was ready to harvest.

when I harvested it was like it left some crops behind - a lot actually. so I reloaded the farm and lo and behold! the rest of the crops displayed. I had to do that over and over until I finally finished the farm.

today is the first day I've had this problem. I tried different browsers - google, firefox, maxthon and opera and it was the same on all of them. I cleared mem cache, closed that tab and my farm, cleared my history and shut the browser. nothing changed.

I sincerely hope this is a different issue than the highlighting problem because taking more time to harvest is not much fun.

[mpwhitford]

Originally Posted by ckpeer@gmail.com

Please, Please restore the old wheat icon. Harvesting wheat has become quite a chore since you decided to "improve" the picture. If you didn't like the color, change that, but the new drawing is EXCEEDINGLY difficult to harvest and it takes a lot of time to do so. It is possible to reload the page to find the extra "missed" fields, but that requires reloading, which is also a drain on your servers. Have you not decided to streamline procedures so that we do not overwork the servers? There are a few other crops that are difficult, especially eggplant, cotton, and carrots, but these are not in as much demand as wheat. In order to keep up with the wheat production, I must plant 1 - 2 farms per day, and frankly, dealing with the "wait and wiggle" for the crop to highlight before harvesting has become frustrating. I am aware that you know of this problem and intend to fix it, but wouldn't it be easier to restore the old icon and change the color than to attempt to rework it again?

I'm finding this issue with all my crops. I harvest and then there are still crops I can see (barely) and cannot harvest. As you said you have to reload the page more than once to get the entire field.

[beverduster]

why is the shockwave keep crashing
, cant even get from 1 farm to the other grrr

[Taz D]

Originally Posted by mpwhitford

The issue I am having with harvesting crops is not what I would refer to as a highlighting problem. my farm is a 9 tab farm (I know I know) and I have the biggest combine. I had spinach planted and was planting wheat as the spinach was ready to harvest.

when I harvested it was like it left some crops behind - a lot actually. so I reloaded the farm and lo and behold! the rest of the crops displayed. I had to do that over and over until I finally finished the farm.

today is the first day I've had this problem. I tried different browsers - google, firefox, maxthon and opera and it was the same on all of them. I cleared mem cache, closed that tab and my farm, cleared my history and shut the browser. nothing changed.

I sincerely hope this is a different issue than the highlighting problem because taking more time to harvest is not much fun.

Hi mwhitford,
Unfortunately this is all the same problem and it involves the wheat. We are looking into it so please be patient.

[MichHotRod]

When I was planting Wheat, the rows I was planting seem to jump up one row, never seen this happen before, and it has been only the wheat doing this, so far.

[Taz D]

Originally Posted by MichHotRod

When I was planting Wheat, the rows I was planting seem to jump up one row, never seen this happen before, and it has been only the wheat doing this, so far.

Hi MichHotRod,
We are looking into this problem and the developers have been informed. Please be patient until they can fix this.

[MichHotRod]

Thanks, Taz D

[Darrell Joe]

having an awful time---any farm with wheat will not load on Chrome, it freezes up and flash player crashes--I need to harvest, hoping this is just a temporary glitch while the devs work on the crop highlighting issue--all other farms are loading just fine

just tried IE and firefox, same problems