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  #21  
Old Mar 14 2014, 03:07 PM
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KnightRider KnightRider is offline
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Quote:
Originally Posted by Sabrinarose View Post
I accidentally bought 2 white harvesters, I needed a Sewer instead.. can u please help me..
thanks You can find them in my storage, will you please exchange one of them "same cost green $ 30" for a white seeder.. Ugh PLEASE.. tyvm
You need to contact support for a refund, refunds can’t be done through the forum. To contact support click where it says Click Here in my signature line below, then when the support ticket appears fill it out with as much detail as possible. Be patient, it can take anywhere from few hours to a few weeks depending on how many tickets they have a head of yours.

They won't be able to exchange it, just refund you the FC for one of the harvesters and you will have to purchase what you want to buy. All refunds are up to support if they want to refund or not.
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  #22  
Old Mar 14 2014, 03:11 PM
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marymarcel marymarcel is offline
 
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Quote:
Originally Posted by Sabrinarose View Post
I accidentally bought 2 white harvesters, I needed a Sewer instead.. can u please help me..
thanks You can find them in my storage, will you please exchange one of them "same cost green $ 30" for a white seeder.. Ugh PLEASE.. tyvm

Hi! did you have the first white harvester in storage when you purchased the second one? If you had it there,then you only paid coins for the second one so that it is a duplicate and you can use it as a decoration.

If it was not in storage and another 30 farm cash were taken from your account, then you need to contact support team,link in my signature. Fill the ticket with as much details as possible and submit it. Be patient for an answer so that it could last from a few hours to a few weeks depending on how many tickets they have ahead of yours.
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  #23  
Old Apr 13 2014, 01:14 PM
xargus xargus is offline
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I would like it noted, unlike is stated in the first post of this thread, you can spend farmcash without a confirmation. I bought a chicken (5 fc) and it did not request confirmation although I was actually not intending to buy a fc chicken. On the other hand, it's only 5 fc... Just wanted to point it out that you did not get confirmations working on all fc purchases.
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  #24  
Old May 24 2014, 02:12 PM
hafthyme hafthyme is offline
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Default Mistakenly purchased same item twice

Oh no! I purchased two of the same combines by mistake. Help?
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  #25  
Old May 24 2014, 03:33 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by hafthyme View Post
Oh no! I purchased two of the same combines by mistake. Help?
I moved your post to the thread about this issue. No refunds can be given through the forums.
The only thing you can do is contact Support for this as there isn't anything we can do about it through the forums. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few weeks for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings/support/
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #26  
Old Jun 04 2014, 10:01 PM
daisycocoae daisycocoae is offline
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Default I sent my gift to the wrong person, how do I correct it?

Hi,
I accidentally gifted B farm to the wrong person, how do I correct this?
Thanks,
Daisy
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  #27  
Old Jun 04 2014, 10:06 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by daisycocoae View Post
Hi,
I accidentally gifted B farm to the wrong person, how do I correct this?
Thanks,
Daisy
"B farm"? Are you sure you have the right game? You cannot gift farms in this Farm Town.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #28  
Old Jun 06 2014, 11:22 AM
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dnana dnana is offline
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Bee farm for 28 FC?
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Server WF37, W10, Chrome.

Need help timing quests/crops/trees/dinner? Google 'Farm Report Alarm', it rocks the game!
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  #29  
Old Jun 11 2014, 05:17 PM
daisycocoae daisycocoae is offline
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Yes, it is the bee farm. I sent it to another user, who has agreed to send it back if possible, or if I can get a refund. I worked on it for a few weeks, and the individual I accidentally clicked on to send it to already has one.
Thanks,
Daisy
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  #30  
Old Jun 11 2014, 05:23 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by daisycocoae View Post
Yes, it is the bee farm. I sent it to another user, who has agreed to send it back if possible, or if I can get a refund. I worked on it for a few weeks, and the individual I accidentally clicked on to send it to already has one.
Thanks,
Daisy
There isn't any way for them to send it back to you. Once you have sent it they can't return it. The only thing you can do is contact Support for this as we can't do refunds through the forums. Any refund decision will be up to Support.
To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few weeks for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings/support/
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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