Go Back   Farm Town > Help & Support > Help & Support

Reply
 
Thread Tools Search this Thread Display Modes
  #191  
Old Mar 02 2018, 08:25 AM
jwege jwege is offline
 
Join Date: Feb 07 2011
Posts: 6
Default jwege

I accidentally bought two frozen lakes instead of ordinary lakes. Is it possible to undo this sale. I spent unnessecary coins on lakes I do not need. Help and advice will be appreciated. Thank you very much!
Reply With Quote
  #192  
Old Mar 02 2018, 08:48 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 11,020
Default

Quote:
Originally Posted by jwege View Post
I accidentally bought two frozen lakes instead of ordinary lakes. Is it possible to undo this sale. I spent unnessecary coins on lakes I do not need. Help and advice will be appreciated. Thank you very much!
Hi jwege

I moved your post to the thread for your problem.

Please contact Support Team to let them know about your purchases as there is nothing we can do through the forums.

To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
__________________
CONSIGUE EL LINK A TU GRANJA

LINKING YOUR FARM TO THE FORUM

SUPPORT TEAM



Granjera desde el 29 de Julio 2009
Reply With Quote
  #193  
Old Jun 25 2018, 03:24 PM
HeidiHoLand HeidiHoLand is offline
 
Join Date: Dec 21 2012
Posts: 4
Default tool bought fc down 50 but no tool

never mind refreshed

Last edited by HeidiHoLand; Jun 25 2018 at 03:29 PM.
Reply With Quote
  #194  
Old Jun 25 2018, 03:34 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 11,020
Default

Quote:
Originally Posted by HeidiHoLand View Post
never mind refreshed
Hi Heidi

I moved your post to the thread for your problem.

Your original post said you have purchased the Multiplanter 4x4 but according to your data you purchased the Tower crane which also costs 50 farmcash.
__________________
CONSIGUE EL LINK A TU GRANJA

LINKING YOUR FARM TO THE FORUM

SUPPORT TEAM



Granjera desde el 29 de Julio 2009
Reply With Quote
  #195  
Old Jul 09 2018, 04:52 PM
soldierboy soldierboy is offline
 
Join Date: Jul 10 2016
Posts: 2
Default i bought farm cash to get the 8x8 combine for layers

i clicked on the combine i wanted and its said unlock unlocked it and i gave me the wrong lesser one your shadowed tools dont match the ones that suppose to be there can i get a refund and try it again please
Reply With Quote
  #196  
Old Jul 09 2018, 05:11 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 11,020
Default

Quote:
Originally Posted by soldierboy View Post
i clicked on the combine i wanted and its said unlock unlocked it and i gave me the wrong lesser one your shadowed tools dont match the ones that suppose to be there can i get a refund and try it again please

Hi soldierboy

I moved your post to the thread for your problem.

I had a look at your data and today you purchased the Harvester 18x18 and the Combine Harvest/Plow 18x8 instead of the Ext 8x8 tool.

We cant do refunds though the forums so please contact Support team for this.To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
__________________
CONSIGUE EL LINK A TU GRANJA

LINKING YOUR FARM TO THE FORUM

SUPPORT TEAM



Granjera desde el 29 de Julio 2009
Reply With Quote
  #197  
Old Aug 02 2018, 08:38 PM
MarianneG MarianneG is offline
 
Join Date: Nov 10 2013
Posts: 2
Default Wrong tool purchased in error

Hi,
I currently have in my toolshed a purple Combine Harvest/ Plow (6x6) tool and a purple Harvester (6x6) tool.
I wanted to purchase the next step up from my purple combine harvest/ plow tool, but purchased a white Harvest (x64) tool by mistake (for $30)
When I realized my mistake, I had to spend another $40 to purchase the white Combine Harvest/ Plow (x64) tool, which is the one I wanted in the first place.
I’m not sure if there’s anything I can do to return the white harvest (x64) tool and get my $30 back or not. But if there is, I’d like to do that please.
Can you please let me know if there’s anything you can do to help me?

Thanx so much.
Marianne
Reply With Quote
  #198  
Old Aug 02 2018, 09:36 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 11,020
Default

Quote:
Originally Posted by MarianneG View Post
Hi,
I currently have in my toolshed a purple Combine Harvest/ Plow (6x6) tool and a purple Harvester (6x6) tool.
I wanted to purchase the next step up from my purple combine harvest/ plow tool, but purchased a white Harvest (x64) tool by mistake (for $30)
When I realized my mistake, I had to spend another $40 to purchase the white Combine Harvest/ Plow (x64) tool, which is the one I wanted in the first place.
I’m not sure if there’s anything I can do to return the white harvest (x64) tool and get my $30 back or not. But if there is, I’d like to do that please.
Can you please let me know if there’s anything you can do to help me?

Thanx so much.
Marianne
Hi MarianneG

I moved your post to the thread for your problem.

Please provide a link to your farms. The automatic linking does not work so you will have to create one and paste it here in a reply. Instructions on how to do that are in the following link:
http://r1.slashkey.com/forum/showthread.php?t=579554
__________________
CONSIGUE EL LINK A TU GRANJA

LINKING YOUR FARM TO THE FORUM

SUPPORT TEAM



Granjera desde el 29 de Julio 2009
Reply With Quote
  #199  
Old Aug 04 2018, 08:52 AM
MarianneG MarianneG is offline
 
Join Date: Nov 10 2013
Posts: 2
Default

Hi,
I think I linked my farm now ... but just in case, here's the link:
http://apps.facebook.com/farmtown/pl...9481&farm_ix=0
Thanx for any help you can offer to this issue.
Have a super day.
Marianne :-)
Reply With Quote
  #200  
Old Aug 04 2018, 09:20 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 11,020
Default

Quote:
Originally Posted by MarianneG View Post
Hi,
I think I linked my farm now ... but just in case, here's the link:
http://apps.facebook.com/farmtown/pl...9481&farm_ix=0
Thanx for any help you can offer to this issue.
Have a super day.
Marianne :-)

Hi Marianne

Thank you for the link.

I had a look at your data and there is no issue here.

Let me explain this, if you wanted to purchase the combine Harvest/Plow 8x8 you previously had to purchase the Harvester 8x8 and the Plower 8x8.

You already had the Plower 8x8 in your storage and then on August 2nd, you purchased the Harvester 8x8 and after having those 2 tools in storage you were able to purchase the Combine Harvest/Plow 8x8

In the following link, you have information about tools and the requirements to unlock them

http://r1.slashkey.com/forum/showthr...58#post5145158
__________________
CONSIGUE EL LINK A TU GRANJA

LINKING YOUR FARM TO THE FORUM

SUPPORT TEAM



Granjera desde el 29 de Julio 2009
Reply With Quote
Reply

Tags
bought by accident, sold by mistake

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 08:20 AM.