Game Migration Updates

[Tiger]

Originally Posted by Lenehh

We can send & recieve gifts

But they're not registered anywhere in the game. Is that not working yet?

Originally Posted by Dutch85

My shortcuts are there but they are greyed out so I can't use them. I am able to go to the store, and my storage. user ID 1702967255

Originally Posted by harrywhitmore@comcast.net

Please install gift box, i need supplies to play game, tyvm , NOTIFICATION: MY GIFT BOX IS FULL

Originally Posted by amanda1955

dont know what happened to my last post but my set shortcuts are greyed out are they meant to be others say theirs are not why are mine

Originally Posted by Chet Evors

Offline, not lit up nor any choices show up? If it does work will the layer farms work as before.
[ mod edit:layering steps removed]. Only could plow one row of crops.
Thanks and God bless ya guys, not a computer expert so can only imagine what your all going through now!
God bless and keep safe.

Hi Lenehh, Dutch85, harrywhitmore, amanda, and Chet,

Please go to the first post on page one to help get yourselves up to date with what is currently available to use in the game. There is a list towards the bottom that will help you.

The quick answers for the question you have all asked:

There is no gift box in the game at this time so you can't use any gifts you accept yet. Send gifts to your friends as as normal and then when the gift box is back you will have a whole bunch ready to be able to accept and use. The gifts you have already accepted are still in your gift box in game, so as long as you don't sell them they should still be there when the gift box is enabled again.

The only shortcuts you will be able to use and see are the ones for the tools that are currently available to use in the game that you had made a shortcut before the move to the new version. You can not change the shortcuts yet. There are some issues where a shortcut may be displaying over a neighbor, that issue is being looked at to fix.

You do not have the ability to go online or offline at this time. There are no avatars yet so you you cant see them to hire or chat so there's no need for that yet.

Layering - as usual, I'm sorry but we are not permitted to give you instructions on how to do them or allow anyone to post them so we do remove any instructions from posts asking about those even if they are not the full instructions. We are aware that many are not able to do this at this time. The game is not back to the normal method of play yet and the developers are very busy working on that, so you'l just have to wait and see what will be possible to do as we get the rest of the features added back to the game.

Any other questions please check the first post on page one in case that answers your question, before you post here.

Many thanks for your continued patience while you wait for the game to have more features added back.

[amanda1955]

The shortcuts that I made are the ones still greyed out but are supposed to be able to use but can’t when 1st load farm they are showing but once it loads properly they grey out so can’t use them hopefully it fixes itself soon

[Joyce Turbo]

Good morning. I am still unable to load the farm. Below I have copy and pasted the error message that I get. My farm just sits like it wants to load but stops because of the error.. but does not always gray out. One odd thing is for a split second I can see my messages have 99 unread. I don't know if that helps at all or this error message will help but I hope so since I could not copy and paste out of that dialog box and had to actually type it out but I felt I should take the trouble. I did check JavaScript and allowed farmtown. Please let me know if I can do anything to help myself lol. Thank you all for helping us <3



An error occured running the Unity content on this page. See your browser JavaScript console for more info. The error was: InvalidCharacterError: Failed to execute 'btoa' on 'Window': The string to be encoded contains characters outside of Latin1 range. Error: Failed to execute 'btoa' on 'Window': The string to be encoded contains characters outside of Latin1 range.

at Object.serializeLogs (https://I1.slashkey.com/facebook/far...1441.js:288:17)

at Object.sendLogsToServer (https://I1slashkey.com/facebook/farm...1441.js:265:22)

at Object.flushToServer (https://I1slashkey.com/facebook/farm...1441.js:255:10)

at Object.checkIfShouldFlush (https://I1slashkey.com/facebook/farm...1441.js:243:11

at Object.write (https://I1slashkey.com/facebook/farm...1441.js:225:10)

at Object.writeToTargets (https://I1slashkey.com/facebook/farm...1441.js:570:21

at console.<anonymous> (https://I1slashkey.com/facebook/farm...1441.js:531:14

at console <computed> [as error] (https://I1slashkey.com/facebook/farm...1441.js:123:16

at_JS_Log_Dump (https://cdn.slashkey.com/flash/farm/....js.gz:2:44461)

[Tiger]

Originally Posted by amanda1955

The shortcuts that I made are the ones still greyed out but are supposed to be able to use but can’t when 1st load farm they are showing but once it loads properly they grey out so can’t use them hopefully it fixes itself soon

Hi amanda,

Please go to the first post on page one to familiarize yourself with what's currently available in the game. There is a list towards the bottom to help you. Not everything is available to use in the game yet so some things will still be grayed out.

[Tiger]

Originally Posted by Joyce Turbo

Good morning. I am still unable to load the farm. Below I have copy and pasted the error message that I get. My farm just sits like it wants to load but stops because of the error.. but does not always gray out. One odd thing is for a split second I can see my messages have 99 unread. I don't know if that helps at all or this error message will help but I hope so since I could not copy and paste out of that dialog box and had to actually type it out but I felt I should take the trouble. I did check JavaScript and allowed farmtown. Please let me know if I can do anything to help myself lol. Thank you all for helping us <3



An error occured running the Unity content on this page. See your browser JavaScript console for more info. The error was: InvalidCharacterError: Failed to execute 'btoa' on 'Window': The string to be encoded contains characters outside of Latin1 range. Error: Failed to execute 'btoa' on 'Window': The string to be encoded contains characters outside of Latin1 range.

at Object.serializeLogs (https://I1.slashkey.com/facebook/far...1441.js:288:17)

at Object.sendLogsToServer (https://I1slashkey.com/facebook/farm...1441.js:265:22)

at Object.flushToServer (https://I1slashkey.com/facebook/farm...1441.js:255:10)

at Object.checkIfShouldFlush (https://I1slashkey.com/facebook/farm...1441.js:243:11

at Object.write (https://I1slashkey.com/facebook/farm...1441.js:225:10)

at Object.writeToTargets (https://I1slashkey.com/facebook/farm...1441.js:570:21

at console.<anonymous> (https://I1slashkey.com/facebook/farm...1441.js:531:14

at console <computed> [as error] (https://I1slashkey.com/facebook/farm...1441.js:123:16

at_JS_Log_Dump (https://cdn.slashkey.com/flash/farm/....js.gz:2:44461)

Hi Joyce,

Thank you for your additional information. Your post has been copied to the relevant thread for the developers to see.

[Dutch85]

Originally Posted by marymarcel

Hi Dutch85

I moved your post to the Migration thread.

We cant see which shortcuts you have, but are they items which we have available now? If not then you have to wait till developers get them back to the game.

In the first page, first post of this thread, if you scroll down the page you will see what features are available right now and which have not been added yet.

Thank you marymarcel. Yes they are supposed to be available. According to the post you referred me to our previously set shortcuts are ready to use except for the tower crane and the super neighbor hiring

[Taz D]

Originally Posted by Dutch85

Thank you marymarcel. Yes they are supposed to be available. According to the post you referred me to our previously set shortcuts are ready to use except for the tower crane and the super neighbor hiring

Hi Dutch,
What shortcuts do you have set up?

[Dutch85]

Originally Posted by Taz D

Hi Dutch,
What shortcuts do you have set up?

Hi Taz. My shortcuts are: the ships, trade, farm stats, and the building that I go to to fill all my facilities. Sorry I can't remember the exact names. They show when I first load the game, but then they go grey. My toolbox is showing, as well as my storage and the store

[Taz D]

Originally Posted by Dutch85

Hi Taz. My shortcuts are: the ships, trade, farm stats, and the building that I go to to fill all my facilities. Sorry I can't remember the exact names. They show when I first load the game, but then they go grey. My toolbox is showing, as well as my storage and the store

Hi Dutch,
Those functions are not available yet. That is why they are greyed out.

[JohnAlbertini]

We REALLY need to be able to WORK for neighbors / super neighbors and use their tools as well as our own.

That would be my top request to prioritize to fix.

TY