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  #71  
Old Dec 05 2024, 12:45 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,332
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Quote:
Originally Posted by andi2361@gmail.com View Post
I was cleaning out my storage, and selling items within. Had it set for ALL....and accidentally sold my fuel cans....Can I get them back please????
Hi Andi,
I moved your post to the thread about accidentally selling items. I am sorry but we can not restore any items in your storage through the forums. You will need to contact Support about this.


To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #72  
Old Jan 25 2025, 01:55 PM
TracieCooper TracieCooper is offline
 
Join Date: Dec 01 2010
Posts: 6
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I accidentally deleted one of my facilities by mistake when moving things around and I think it was a sauce and condiments. Is there a way to check and get it back?

Thanks in advance for any help
Tracie
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FarmLink
https://apps.slashkey.com/farmtown/p..._id=1269303522

Thanks,
Tracie
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  #73  
Old Jan 25 2025, 02:08 PM
TracieCooper TracieCooper is offline
 
Join Date: Dec 01 2010
Posts: 6
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I can only see my last 6 months of purchases. Is there a way to see all purchases with Farm Cash?
__________________
FarmLink
https://apps.slashkey.com/farmtown/p..._id=1269303522

Thanks,
Tracie
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  #74  
Old Jan 25 2025, 02:10 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,332
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Quote:
Originally Posted by TracieCooper View Post
I accidentally deleted one of my facilities by mistake when moving things around and I think it was a sauce and condiments. Is there a way to check and get it back?

Thanks in advance for any help
Tracie
Hi Tracie,
Whatever you deleted was not a farm cash facility. Do a search on that farm and make sure it is missing. If it is you can buy a replacement as it is a coin facility. We do not have any way to show if any of those are missing. Nor do we have any way to replace it for you.
If you wish you may contact Support for a refund of the coins. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #75  
Old Jan 25 2025, 02:36 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,701
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Quote:
Originally Posted by TracieCooper View Post
I can only see my last 6 months of purchases. Is there a way to see all purchases with Farm Cash?
Hi Tracie

Taz answered you in the following link:

https://www.slashkey.com/forum/showt...26#post6601926

We will move these posts to the other thread later.
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  #76  
Old Jan 25 2025, 03:57 PM
TracieCooper TracieCooper is offline
 
Join Date: Dec 01 2010
Posts: 6
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Thank you!
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FarmLink
https://apps.slashkey.com/farmtown/p..._id=1269303522

Thanks,
Tracie
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  #77  
Old Feb 08 2025, 08:16 AM
fiddlr49 fiddlr49 is offline
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Join Date: Oct 07 2009
Posts: 18
Default Leghorn hen

Hi,
I accidentally bought a leghorn hen (FC) . I don’t want it and was trying to get rabbit and hit the hen . Could you please take the hen and refund the FC? Working hard to build up some FC and need it.
Thanks so much
Chris
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  #78  
Old Feb 08 2025, 08:56 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,701
Default

Quote:
Originally Posted by fiddlr49 View Post
Hi,
I accidentally bought a leghorn hen (FC) . I don’t want it and was trying to get rabbit and hit the hen . Could you please take the hen and refund the FC? Working hard to build up some FC and need it.
Thanks so much
Chris
Hi fiddlr

You need to contact Support about this as we do not do refunds through the forums.

To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
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bought by accident, bought by mistake, clothes for avatars, deleted by mistake, facility, refund, sold by mistake

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