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  #851  
Old Apr 07 2022, 12:05 PM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Originally Posted by granniejane View Post
I'm not sure if I am in the right location but here goes. I have lost all my gifts they disappeared over night.
Hi granniejane,

It sounds like you have the same problem you've had before. It's possible that may be temporary.

Ask your friends if they have sent you any gifts today to see if new ones are not making it to your My Requests page either.

Are you loading the game from the Facebook link for Farm Town on the left side of your Facebook News feed? if not try that to make sure you're in the current version of the game.

Have you kept up to date with your browser updates and done any browser clearing recently?

If they still don't show up try clearing your FT memcache to make sure nothing in your game data is causing it. To do that Click Here. A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Update and clear your browser if you have not done so recently, then close the browser for a few minute, reopen it and then see if any gifts show up for you.

If they don't they may return again in a day or so.

There are other thing you could try if you wish, but start with those and see how you get on. If you want to check more things you might not have thought of, please come back and let us know and we will try to help further.
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  #852  
Old Apr 07 2022, 04:08 PM
houston_maverick houston_maverick is offline
 
Join Date: Jul 28 2010
Posts: 3
Default FC gifts not sent

I tried to send the new semi to a friend two times. Both times it took my farm cash but the friend didnt get the semi's. Any way to get a refund?
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  #853  
Old Apr 07 2022, 04:20 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Originally Posted by houston_maverick View Post
I tried to send the new semi to a friend two times. Both times it took my farm cash but the friend didnt get the semi's. Any way to get a refund?
Hi houston_maverick

I moved your post to the thread about Gifts.

I had a look at your data and on March 29th, you sent 3 Turbo Electric Semi Trailers to 2 friends.

One friend received 2 of them and the other received 1. Both friends have the Turbo Electric Semi Trailers on their farms.

Those are the only Tools you sent.

By the time Im checking your data you have 0 farmcash but you have been upgraded farms and purchasing 1 factory and 1 Super Rabbit hutch yesterday.
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  #854  
Old Apr 12 2022, 04:25 AM
bbarksda bbarksda is offline
 
Join Date: Sep 10 2018
Posts: 70
Default Missing Gifts

Wasn't sure where to put this. My gifts in gift manager shows as empty. I know there should be something there. Thanks for your help.
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  #855  
Old Apr 12 2022, 06:17 AM
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Tiger Tiger is offline
 
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Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Wasn't sure where to put this. My gifts in gift manager shows as empty. I know there should be something there. Thanks for your help.
Hi bbarksda,

I have moved your post to the thread about issues with gifts.

Do you mean that you have no gifts in the My Requests area?
If you know that friends have recently sent you gifts since you last saw them, this may be a temporary issue and the may return in the next day or so.

Does it mean that you do not have any gifts when you click in your My Requests tab?

If so, it is a random problem that happens sometimes. It is a case of the data not transferring from Facebook to Farm Town as the gift processing is done through Facebook. Most of the time they will show back up in a few days in your My Requests.

There is a few things you could try:

Clearing your FT memcache. To do that Click Here. A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Then reload.


If that doesn't help, you can also try clicking on the following link and see if your gifts are showing up in Facebooks area for gifts: Facebook Games Activity

If they are there you could try accepting one gift at a time and see if they show up in your gift box. Please do not boost friends trains from there as that won't work. If the gifts don't show up then those may be stuck so you would need to clear them out, or you could wait a while and see if it corrects.

If you need information on what you can and can't do in the Facebooks area for gifting and how to clear out any stuck gifts or stuck train boosts, should you need them please click on this link:
http://r1.slashkey.com/forum/showthr...50#post6364950
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  #856  
Old Apr 12 2022, 12:53 PM
honeyg56 honeyg56 is offline
 
Join Date: Sep 13 2009
Posts: 36
Default Sending and receiving gifts

Im currently not receiving any gifts since yesterday? 724645916
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  #857  
Old Apr 12 2022, 12:57 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 18,215
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Originally Posted by honeyg56 View Post
Im currently not receiving any gifts since yesterday? 724645916
Hi Honeyg,
I moved your post to the subject thread about gifts.
This is a random problem that happens sometimes. It is a case of the data not transferring from Facebook to Farm Town as the gift processing is done through Facebook. Most of the time they will show back up in a few days in your My Requests.

There is a few things you could try:

Clearing your FT memcache. To do that Click Here. A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Then reload.


If that doesn't help, you can also try clicking on the following link and see if your gifts are showing up in Facebooks area for gifts: Facebook Games Activity

If they are there you could try accepting one gift at a time and see if they show up in your gift box. Please do not boost friends trains from there as that won't work. If the gifts don't show up then those may be stuck so you would need to clear them out, or you could wait a while and see if it corrects.

If you need information on what you can and can't do in the Facebooks area for gifting and how to clear out any stuck gifts or stuck train boosts, should you need them please click on this link:
http://r1.slashkey.com/forum/showthr...50#post6364950
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #858  
Old Apr 12 2022, 05:45 PM
granniejane granniejane is offline
 
Join Date: Feb 17 2015
Posts: 11
Default Issues in receiving my gifts

I posted last week about my gifts are not showing up. I received a message back and I have done everything that was recommended to me to no prevail, I'm still not getting my gifts in my gift box!!
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  #859  
Old Apr 12 2022, 05:57 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 18,215
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Quote:
Originally Posted by granniejane View Post
I posted last week about my gifts are not showing up. I received a message back and I have done everything that was recommended to me to no prevail, I'm still not getting my gifts in my gift box!!
Hi Granniejane,
I am sorry, but there isn't anything we can do about this. It is a random problem with the data transfer between Facebook and Farm Town and being random we have no way to track down the cause.


The only suggestion I can make until they show back up in the My Requests is for you to try clicking on the following link and see if your gifts are showing up in Facebooks area for gifts: Facebook Games Activity

If they are there you could try accepting one gift at a time and see if they show up in your gift box. Please do not boost friends trains from there as that won't work. If the gifts don't show up then those may be stuck so you would need to clear them out, or you could wait a while and see if it corrects.

If you need information on what you can and can't do in the Facebooks area for gifting and how to clear out any stuck gifts or stuck train boosts, should you need them please click on this link:
http://r1.slashkey.com/forum/showthr...50#post6364950
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #860  
Old Apr 17 2022, 08:57 AM
thebrat01 thebrat01 is offline
 
Join Date: Apr 09 2010
Posts: 12
Default gifts

Hello I have been having a problem with gifts sent to me I see there are 50 but after I accept them and check if there are any more there aren't I usually get100 or more over night but not in the last week Can someone check this please

my farm # is 1022815339 Thanks
Robyn
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