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  #771  
Old Jan 08 2022, 08:23 AM
debhurst51 debhurst51 is offline
 
Join Date: Feb 16 2011
Location: Spring, TX
Posts: 82
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I checked & don't see anyone with this issue. When I try to receive my gifts, using both Edge and Chrome, it says my box is full. It isn't. Any help will be appreciated.
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  #772  
Old Jan 08 2022, 08:42 AM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Originally Posted by debhurst51 View Post
I checked & don't see anyone with this issue. When I try to receive my gifts, using both Edge and Chrome, it says my box is full. It isn't. Any help will be appreciated.
Hi debhurst51,

Are you seeing the full message on the My Requests page or as a popup when you load the game?

Please make sure that the game is only open in one tab in one browser.

If you have already done that and reloaded the game and are still getting the message that you gift box is full please run memcache, close the game then try again and see if that helped clear the message. I can see that you ran it yesterday so know how to do it but will include the instructions anyway for convenience:

To clear memcache Click Here. A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Then reload.
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  #773  
Old Jan 09 2022, 12:11 PM
domer_46530 domer_46530 is offline
 
Join Date: Aug 13 2009
Posts: 21
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I logged in today and all the pending gifts I had when I left last night are gone I sent gifts and hours later have not received a single gift I get over 200 gifts a day on average HELP?? This just started
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  #774  
Old Jan 09 2022, 12:24 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Originally Posted by domer_46530 View Post
I logged in today and all the pending gifts I had when I left last night are gone I sent gifts and hours later have not received a single gift I get over 200 gifts a day on average HELP?? This just started
Hi Domer,
I moved your post to the Help & Support thread about gift problems.
This is a random problem that happens sometimes. It is a case of the data not transferring from Facebook to Farm Town as the gift processing is done through Facebook. When I had this problem the gifts showed up again in My Requests later that day, but it could last a couple of days.


You can check the following link and see if your gifts are there Facebook Games Activity

If they are you can accept them through there or wait and see if they will show back up in your My Requests. Please visit the following link to know how to work through the Activity page:
http://r1.slashkey.com/forum/showthr...50#post6364950



You can try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and check again.
https://apps.facebook.com/farmtown/p...lear_memcached
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #775  
Old Jan 10 2022, 05:49 PM
Ssan01440 Ssan01440 is offline
 
Join Date: Dec 31 2019
Posts: 1
Default sending and receiving of gifts

I can't seem to accept gifts and I can't send gifts. When I send a gift and go to choose from the Farmer List, a notice states "Invalid access _ token". My USER ID number ( 1433224544 ). This just started today.
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  #776  
Old Jan 10 2022, 05:55 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 12,787
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Originally Posted by Ssan01440 View Post
I can't seem to accept gifts and I can't send gifts. When I send a gift and go to choose from the Farmer List, a notice states "Invalid access _ token". My USER ID number ( 1433224544 ). This just started today.
Hi Ssan

I moved your post to the thread about Gifts.

Please close everything and restart your computer. See if that fixes the problem.

If not, be sure your browser still have 3rd party cookies allowed. You have instructions in the following link:
http://r1.slashkey.com/forum/showthread.php?t=625118

If the problem continues, clear your browser cache. If nothing works for you, then try another updated browser with 3er party cookies allowed.
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  #777  
Old Jan 12 2022, 01:06 AM
sally south sally south is offline
 
Join Date: Jul 23 2009
Posts: 6
Default gifts

I get 'notifications' from FB saying that someone has sent me a gift on Farm Town, but nothing shows when I go there????
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  #778  
Old Jan 12 2022, 04:47 AM
RoxieSatin RoxieSatin is offline
 
Join Date: Jun 17 2019
Posts: 3
Default Only getting some gifts

I am having somewhat of a similar problem so I thought I would post here to keep threads to a minimum for the moderators.

I found that I am only getting 50 gifts a day (one page worth) where I usually get about 150. Once I accept the gifts from the first page (as normal and come through ok) when I reload the gift page, none are there.

When trying this today, I had a friend send a gift right after I accepted the first 50. That gift did NOT show as a pending when I refreshed. I have tried memcache, but it has not helped. Any thoughts?

As an edit - I CAN send gifts, fyi.

Farm: http://apps.facebook.com/farmtown/pl...8082&farm_ix=1
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  #779  
Old Jan 12 2022, 05:45 AM
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Tiger Tiger is offline
 
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Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Quote:
Originally Posted by sally south View Post
I get 'notifications' from FB saying that someone has sent me a gift on Farm Town, but nothing shows when I go there????
Quote:
Originally Posted by RoxieSatin View Post
I am having somewhat of a similar problem so I thought I would post here to keep threads to a minimum for the moderators.

I found that I am only getting 50 gifts a day (one page worth) where I usually get about 150. Once I accept the gifts from the first page (as normal and come through ok) when I reload the gift page, none are there.

When trying this today, I had a friend send a gift right after I accepted the first 50. That gift did NOT show as a pending when I refreshed. I have tried memcache, but it has not helped. Any thoughts?

As an edit - I CAN send gifts, fyi.

Farm: http://apps.facebook.com/farmtown/pl...8082&farm_ix=1
Hi sally south and RoxySatin,

I have moved you posts to the thread about gifting issues.

Are you only getting this problem in a specific browser or is it happening in more than one browser?

Have you both checked that your browsers are still showing up to date and that 3rd party cookies are still showing allowed? If not please do so.

Please also check if there are any extensions added and enabled in your browser, if you have enabled any, please disable them why you try to resolve this.

If you update or make any changes to your browser remember, to close and reopen the browser to make sure those changes are saved.

Check your My Neighbours tab and see if all your friends profile pictures are still showing up. If any are not then there may be a temporary data transfer issue happening between the game and Facebook causing a problem.

Please also load the game, open your train manager and boost any friends trains then check Facebook area for game requests and see if you recognise any gift or train requests as old ones that may not have cleared from that area. Here's the link to that section of Facebook: https://www.facebook.com/games/activity

There is more information for you in the 1st post on page one towards the bottom of the post, how to run memcache, check for cookies/popup and how to clear browsers and also what to do if any requests are stuck in Facebooks game requests area, how to clear those out. Please check if you have already done those.
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  #780  
Old Jan 13 2022, 02:13 PM
RoxieSatin RoxieSatin is offline
 
Join Date: Jun 17 2019
Posts: 3
Default only 50 gifts then blank

This is a problem on multiple browsers. Cookies, browser update, extensions etc verified. Neighbors tab is showing correctly.
When going to games activity, there are extensive items there. However, accepting them one by one will be too time consuming (it's not letting me accept everything at once). So I am going to choose ignore all for the moment to see if that helps clear things up in the meantime.

Oh - my edit didn't come through. I cleared up the activity, had the friend send the test. The test gift showed in the FB activity thing, but not the FT tab. I'll try the page one items you mentioned, but I thought I had already gone through those. I'll try again tomorrow. Thanks!

UPDATE - this morning I was able to received 60 gifts (page+) so I think it's back to normal again I hadn't had a chance to do the page1 ones, but maybe from clearing the FB thing yesterday it just took some time/over night, and then good

Last edited by RoxieSatin; Jan 14 2022 at 04:47 AM.
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