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  #611  
Old Feb 02 2022, 09:03 AM
jules88 jules88 is offline
 
Join Date: Sep 11 2009
Posts: 22
Default game

this is what showed up finally when I got the test to load and it has pictures of chicken Canvas Server W8 IP:
Canvas Server W8 Name:
Non-Canvas Server W20 Name:
Non-Canvas Server W21 Name:
Non-Canvas Server W22 Name:
Non-Canvas Server W23 Name:
Non-Canvas Server W24 Name:
Non-Canvas Server W25 Name:
Non-Canvas Server W27 Name:
Content Server C11 Name:
Content Server CDN Name:
Content Server RR Name:
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  #612  
Old Feb 02 2022, 09:19 AM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 18,269
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Quote:
Originally Posted by jules88 View Post
this is what showed up finally when I got the test to load and it has pictures of chicken Canvas Server W8 IP:
Canvas Server W8 Name:
Non-Canvas Server W20 Name:
Non-Canvas Server W21 Name:
Non-Canvas Server W22 Name:
Non-Canvas Server W23 Name:
Non-Canvas Server W24 Name:
Non-Canvas Server W25 Name:
Non-Canvas Server W27 Name:
Content Server C11 Name:
Content Server CDN Name:
Content Server RR Name:
Hi Jules,
That is the correct response for the servers.
You said you cleared the cache. Which cache did you clear, Memcache or your browser cache? If you have not tried clearing the browser cache please try that. Instructions are in the following link if you need them:
http://www.slashkey.com/forum/showthread.php?t=421890
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #613  
Old Feb 02 2022, 10:00 AM
jules88 jules88 is offline
 
Join Date: Sep 11 2009
Posts: 22
Default game

I did the browser cache several times shut down computer and updated all that
did not see a link to do memcache and it is telling me that slashkey is not secure has something changed with this since yesterday morning if i can not get into this can they please refund the money I just purchased farm cash for thanks
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  #614  
Old Feb 02 2022, 10:08 AM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 18,269
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Quote:
Originally Posted by jules88 View Post
I did the browser cache several times shut down computer and updated all that
did not see a link to do memcache and it is telling me that slashkey is not secure has something changed with this since yesterday morning if i can not get into this can they please refund the money I just purchased farm cash for thanks
Hi Jules,
I am sorry but we can not do refunds through the forums.


The version of Chrome you listed previously is not the current version. 98.0.4758.82 is the current version. You need to update it again to get to that version.


The forums are not run in the secure https web mode and never has been. Chrome it appears has decided to try to warn you any time you go to a non-secure HTTP site. The game is secure and runs on a secure HTTPS site.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #615  
Old Feb 04 2022, 05:48 PM
patewilliam patewilliam is offline
 
Join Date: Nov 05 2009
Posts: 3
Angry The Game Won't Load

Get to the loading page, and it just hangs. This has been the case since last night.

My ID is 1036734206
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  #616  
Old Feb 04 2022, 05:53 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 12,823
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Quote:
Originally Posted by patewilliam View Post
Get to the loading page, and it just hangs. This has been the case since last night.

My ID is 1036734206
Hi patewilliam

I moved your post to the thread about Cannot load the game.

Please check if your browser is up to date. Also, check if you have any pending update for Windows or Mac in case you use it.

Take in mind that after any update/change you have to close and restart.

If those dont help you, then follow the suggestions given in the first post, first page of this thread including the ones in the links.
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  #617  
Old Feb 23 2022, 01:34 AM
Joyinlife Joyinlife is offline
 
Join Date: Jun 12 2010
Location: AZ
Posts: 89
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The chat is showing on my farm even if I am offline. Normally that only shows when I am in the farmer's market. ]1661807478]
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  #618  
Old Feb 23 2022, 01:42 AM
jackiep63 jackiep63 is offline
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Join Date: Mar 18 2012
Posts: 12
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Making us click every 30 seconds to choose online or offline mode isn't as much fun as the people who implemented it clearly think. It is not an enhancement to the game.
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  #619  
Old Feb 23 2022, 01:47 AM
LisaScobee LisaScobee is offline
 
Join Date: Sep 14 2017
Posts: 133
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Quote:
Originally Posted by jackiep63 View Post
Making us click every 30 seconds to choose online or offline mode isn't as much fun as the people who implemented it clearly think. It is not an enhancement to the game.

Same issue

isconnection.
2022-02-23 07:46:52.558 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 07:47:36.447 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 07:47:36.473 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 07:47:39.988 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 07:47:39.998 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 07:47:43.539 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 07:47:43.559 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 07:47:52.542 INFOStats: WebGL 2.0 WebGL Mem: 149/286 MB Managed Mem: 93 MB Unity Mem: 56 MB Video Mem: 512 MB
2022-02-23 07:48:08.886 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 07:48:08.932 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 07:48:14.449 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 07:48:14.461 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 07:48:17.815 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 07:48:17.827 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 07:48:20.964 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 07:48:20.979 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 07:48:24.182 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 07:48:24.197 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
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Last edited by LisaScobee; Feb 23 2022 at 01:49 AM. Reason: Added info
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  #620  
Old Feb 23 2022, 01:51 AM
GRB GRB is offline
 
Join Date: Mar 23 2014
Location: Texas
Posts: 87
Default

Getting this error. Can not get to online


WARN ERROR: SFS.Connect: Failed: c20.slashkey.com.443
LOG [SFS - ERROR] {WebSocketLayer} Connection error: Abnormal
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cannot load game, connecting to mainframe, farm not loading, farm town not loading, game freezes, green screen, loading issues, saving data, u00, white screen, x025, x025 error

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