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  #3201  
Old Apr 15 2018, 11:40 PM
Taz D's Avatar
Taz D Taz D is offline
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Quote:
Originally Posted by plindner View Post
Hi, I hope you can help with this. My gift page won't load. I keep getting an error message and it takes me to the play page. Do you know of anything that I could try to resolve this issue. Thanks.
Hi plindner,
I moved your post to the subject thread about gifts.

What browser are you using?

Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached

If that doesn't help make sure you have 3rd party cookies and pop ups allowed. There are instructions in the following link for several of the browsers:
http://www.slashkey.com/forum/showthread.php?t=625118
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #3202  
Old Apr 16 2018, 07:23 PM
grannybev grannybev is offline
 
Join Date: Jul 02 2012
Posts: 3
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I too have been having problems receiving and sending gifts. I also get the page reloading. I have done everything suggested more than once - clear cache; uninstall flash player; reinstall flash player; try another browser; - nothing works.

http://apps.facebook.com/farmtown/pl...460&farm_ix=28

Thank you
granny bev

Last edited by Taz D; Apr 16 2018 at 07:30 PM. Reason: Deleted qoute
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  #3203  
Old Apr 16 2018, 07:33 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by grannybev View Post
I too have been having problems receiving and sending gifts. I also get the page reloading. I have done everything suggested more than once - clear cache; uninstall flash player; reinstall flash player; try another browser; - nothing works.

http://apps.facebook.com/farmtown/pl...460&farm_ix=28

Thank you
granny bev
Hi granny bev,
Are you using Safari browser on a Mac? If so please try a different browser. Apparently Safari has a problem with the gift pages and we do not have anything that will work to fix it.
If you aren't using Safari please try allowing 3rd party cookies and pop ups with the instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #3204  
Old Apr 16 2018, 07:38 PM
mitchu mitchu is offline
 
Join Date: Feb 15 2012
Posts: 2
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I'm still having issues receiving requests and sending gifts with the Safari browser on my Apple OS.
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  #3205  
Old Apr 17 2018, 08:37 AM
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Taz D Taz D is offline
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Quote:
Originally Posted by mitchu View Post
I'm still having issues receiving requests and sending gifts with the Safari browser on my Apple OS.
Hi mitchu,
I moved your post to the Help & Support subject thread about gifts.
I am sorry but we do not have any solution for you for Safari. The only thing I can suggest is to try another browser for your gifts. Be sure you set up the other browser for the correct Flash and 3rd party cookies/pop up settings using the instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #3206  
Old Apr 17 2018, 10:39 AM
grannybev grannybev is offline
 
Join Date: Jul 02 2012
Posts: 3
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Quote:
Originally Posted by Taz D View Post
Hi granny bev,
Are you using Safari browser on a Mac? If so please try a different browser. Apparently Safari has a problem with the gift pages and we do not have anything that will work to fix it.
If you aren't using Safari please try allowing 3rd party cookies and pop ups with the instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118
I have tried Chrome also. Doesn't work either.
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  #3207  
Old Apr 17 2018, 10:44 AM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by grannybev View Post
I have tried Chrome also. Doesn't work either.
Hi Grannybev,
Have you set up the cookies and pop ups according to the instructions?
What are you seeing when you try to send or receive the gifts with each of the browsers?
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #3208  
Old Apr 17 2018, 10:47 AM
grannybev grannybev is offline
 
Join Date: Jul 02 2012
Posts: 3
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Quote:
Originally Posted by Taz D View Post
Hi Grannybev,
Have you set up the cookies and pop ups according to the instructions?
What are you seeing when you try to send or receive the gifts with each of the browsers?
SUCCESS!! TYVM . Happy farming
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  #3209  
Old Apr 17 2018, 03:21 PM
LINDALSHOT LINDALSHOT is offline
 
Join Date: Aug 30 2009
Posts: 11
Default Gifting

Still can't send or receive gifts.
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  #3210  
Old Apr 17 2018, 03:31 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Quote:
Originally Posted by LINDALSHOT View Post
Still can't send or receive gifts.
Hi Linda

I moved your post to the thread about Gifts.

Last time you posted here, Taz responded to you in the following link:

http://r1.slashkey.com/forum/showthr...86#post6235086

Did you try clearing your memcache and browser cache as Taz suggested to you?

Also, which browser are you using? Did you try other browser to check if you get the same problem?
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