REDIRECT (see first post) Answered and Closed Threads

[marymarcel]

This thread is for answered and closed threads in Help & Support

[slartismum]

My password was compromised and i was told to reset it on Slashkey. When I go to the appropriate page it is blank. How else can I reset my password, please?

[Taz D]

Originally Posted by slartismum

My password was compromised and i was told to reset it on Slashkey. When I go to the appropriate page it is blank. How else can I reset my password, please?

Hi slartismum,
Who told you your password was compromised. We have not had any word about those being compromised.
The only way you can change your password is through the UserCP at the top left of the forums.

[slartismum]

At the top of the page, it says

site not secure, slashkey.com/forum/newreply.php?do+postreplu&t+650486

Before when I first tried to sign into the forum, that was when I received the message.

[Taz D]

Originally Posted by slartismum

At the top of the page, it says

site not secure, slashkey.com/forum/newreply.php?do+postreplu&t+650486

Before when I first tried to sign into the forum, that was when I received the message.

Hi Slartismum,
The forums are not secure as they are at an HTTP address instead of HTTPS. The message you got then is from your browser telling you that it isn't secure. Your password has not been compromised.

[redjade27]

Hi i have a Farm Town Friend who can't access the forum, it gives her a message her email and profile name is not correct. No matter what she has tried she can't log in. Is there an email address so she can email someone who can help her set her log in back up.

Thansk.

[Taz D]

Originally Posted by redjade27

Hi i have a Farm Town Friend who can't access the forum, it gives her a message her email and profile name is not correct. No matter what she has tried she can't log in. Is there an email address so she can email someone who can help her set her log in back up.

Thansk.

Hi Redjade,
Have her come to the forum and then go to my farms (link in my signature). I can then help her through the in game messages.

[Mrs. Green Jeans Terry]

I have not played in many years. I went in and only have one piece of land and no way to see the others. I also have no friends on my FB that play anymore. Can someone help please? Oh and nothing works on that piece of land. No planting etc. Thanks Terry

[Taz D]

Originally Posted by Mrs. Green Jeans Terry

I have not played in many years. I went in and only have one piece of land and no way to see the others. I also have no friends on my FB that play anymore. Can someone help please? Oh and nothing works on that piece of land. No planting etc. Thanks Terry

Hi Terry,
There is nothing we can do through the forums for this. Please contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

[dikelly3952]

I have been unable to log into my FACEBOOK account for hours, I have tried everything even using the link they sent me early this morning via email that I requested it to be changed (and I did not).. Is there anyway to get my progress onto another account I have on Facebook? I am hearsick over this , this is the only game I have stayed loyal to and spent cash on.. the person changed the email and phone number on the account and I cannot get support from Facebook no matter what I have tried today