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  #1  
Old Mar 01 2021, 08:00 PM
tondinihale tondinihale is offline
 
Join Date: Jul 16 2016
Posts: 14
Default Missing Facilities

I have lost (6) all of my Kids Clothing Mill Factories. Using the magnifying glass to check out each farm(1,2,3,7,16 and 31) and it says 0 found but when I try to purchase another it says this will be a duplicate. I even tried another browser same results. I've cleared memecache also my browser from the beginning. Reloaded and nothing. What happens now? My id #100000534947736. I checked everything on Chromer and Slimjet browsers.

Thank you,
Sharon
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  #2  
Old Mar 01 2021, 08:20 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by tondinihale View Post
I have lost (6) all of my Kids Clothing Mill Factories. Using the magnifying glass to check out each farm(1,2,3,7,16 and 31) and it says 0 found but when I try to purchase another it says this will be a duplicate. I even tried another browser same results. I've cleared memecache also my browser from the beginning. Reloaded and nothing. What happens now? My id #100000534947736. I checked everything on Chromer and Slimjet browsers.

Thank you,
Sharon
Hi Sharon,
I moved your post to the subject thread about missing items. I checked your data and actually you have 7 of the Kids Clothing Mill on your farms. Do you see any of them in the facility manager? If so that should tell you what farms they are on.
When you do your search on the farms just put "kids" in the search and see if it finds any of them.


EDIT: I just checked all the farms you listed and I see them all there. On your farm 16 you may have 2 of them as I have no way to move the buildings around and it seems there is one hidden under all of the Kids facilities in the upper right corner.


If you still can't see them you need to clear your browser cache, close your browser and then reload your farms. It will be slow the first time as it has to download the graphics again.
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.

Last edited by Taz D; Mar 01 2021 at 08:29 PM.
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  #3  
Old Apr 01 2021, 12:08 PM
tondinihale tondinihale is offline
 
Join Date: Jul 16 2016
Posts: 14
Default

Quote:
Originally Posted by tondinihale View Post
I have lost (6) all of my Kids Clothing Mill Factories. Using the magnifying glass to check out each farm(1,2,3,7,16 and 31) and it says 0 found but when I try to purchase another it says this will be a duplicate. I even tried another browser same results. I've cleared memecache also my browser from the beginning. Reloaded and nothing. What happens now? My id #100000534947736. I checked everything on Chromer and Slimjet browsers.

Thank you,
Sharon
TAZ, replying to your response on my guestion. You said to clear my browser cache. where do I find my "browser cache" or is it the same as memcache?
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  #4  
Old Apr 01 2021, 12:35 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by tondinihale View Post
TAZ, replying to your response on my guestion. You said to clear my browser cache. where do I find my "browser cache" or is it the same as memcache?
Hi Tondinhale,
You can find information about how to clear the browser cache in the following link:
http://www.slashkey.com/forum/showthread.php?t=421890
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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bugs and glitches, facilities, help & support, mango tree, missing, missing animals, missing building, missing buildings, missing crops, missing decorations, missing facility, missing factories, missing farm cash, missing farmcash, missing flowers, missing from farm, missing harvests, missing tool, missing tools, missing trees, tools missing


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