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  #1671  
Old Jan 21 2025, 07:42 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,701
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Quote:
Originally Posted by littlesallysanctus View Post
Taz I previously contacted support over the syrup factory as it was underproducing strawberry syrup. The day before it disappeared from my facility manager I sent ingredient requests from it to farmers and re lived ingredients. I want the facility t reappear that I paid for.
Hi littlesallysanctus

As Taz told you we dont see a missing Syrup factory for this forum account.

Anyway, we don't do refunds through the forums so you have to contact Support.
To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
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  #1672  
Old Jan 28 2025, 01:04 PM
Tominator Tominator is offline
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Join Date: Aug 01 2023
Posts: 6
Default Posting facilities

I am not able to post my regular facilities for others to work. My Service facilities are posting though. Any help would be great THX
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  #1673  
Old Jan 28 2025, 01:10 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,323
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Quote:
Originally Posted by Tominator View Post
I am not able to post my regular facilities for others to work. My Service facilities are posting though. Any help would be great THX
Hi Tominator,
I moved your post to the thread about facilities.
What facility are you trying to post from? Does that facility have any production started?
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #1674  
Old Jan 28 2025, 03:29 PM
Tominator Tominator is offline
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Join Date: Aug 01 2023
Posts: 6
Default Posting facilities

I cannot post my regular facilities for others to work. I can post my service facilities. This has not happened before. I have checked to make sure all farms and facilities are selected. When I go to post , the pop up says I have posted but one of my neighbors says only service is posted.

Please help
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  #1675  
Old Jan 28 2025, 03:33 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,701
Default

Quote:
Originally Posted by Tominator View Post
I cannot post my regular facilities for others to work. I can post my service facilities. This has not happened before. I have checked to make sure all farms and facilities are selected. When I go to post , the pop up says I have posted but one of my neighbors says only service is posted.

Please help
Hi Tominator

Your first post was moved and Taz responded to you in the following link:
https://www.slashkey.com/forum/showt...22#post6602122

Please respond there.

We will move these post to that thread later.
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  #1676  
Old Jan 29 2025, 03:31 AM
Tominator Tominator is offline
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Join Date: Aug 01 2023
Posts: 6
Default RE Posting Facilities

Taz - None of the regular facilities posted. They were fully loaded. I tried 3x but nothing.

Just tried again and it has posted. Not sure why this happened but for now .....Working
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  #1677  
Old Feb 07 2025, 02:40 PM
fiddlr49 fiddlr49 is offline
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Join Date: Oct 07 2009
Posts: 18
Default Facilities not working?

Hi,
My exp pts are super low when I started all my facilities today. Usually I get 50-100k exp pts every morning and the last couple days hardly any at all.
Is there a glitch? I have about 4 turbo tools.
Thanks!
Catlover
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  #1678  
Old Feb 07 2025, 02:58 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,701
Default

Quote:
Originally Posted by fiddlr49 View Post
Hi,
My exp pts are super low when I started all my facilities today. Usually I get 50-100k exp pts every morning and the last couple days hardly any at all.
Is there a glitch? I have about 4 turbo tools.
Thanks!
Catlover
Hi fiddlr

Please open your Facility Manager and click on the Funnel Icon top right of the window that opens, then make sure that it is set like this for your facility tools to work on all facilities on all farms. Please remember to click the green check mark to save any changes.
If that is ok, then you will need to check your ingredient planner.

Open your Facility Manager and click in the little notebook top right of the screen.

Set the options to: All Facilities, All Categories, 15 Days (that is a full run to 100%), By Missing.
You can also put a check mark to Include Disabled products option.
Then click in Update button.

If you see red numbers into brackets, then you are short of those products to fill your facilities and services.

The black number tells you how many of that item you need to fill your facilities/services at 100%
The red number into brackets tells you how many more items you need to be able to fill facilities at 100%
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  #1679  
Old Feb 08 2025, 09:12 AM
jeemersmom jeemersmom is offline
 
Join Date: Aug 14 2010
Posts: 74
Default Facilities Not Loading Completely

This morning, some production facilities didn't load ingredients completely when using the "start all" button in the facility manager. While some are missing enough ingredients, others only loaded ingredients when clicking "start all" on that ingredient's window. I had to close out of FT then go back to the facility's window and click "start all"...often several times before the facility reached 100%.

I should add that my Farm Pass was also one of those that showed a previous goal window when first
opened.

ALSO....I was logged in when submitting these comments but was required to log in a second time.
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  #1680  
Old Feb 08 2025, 09:33 AM
vfreeme vfreeme is offline
 
Join Date: Nov 30 2014
Location: United States
Posts: 17
Default cant make apple sauce

I have everything needed and it still says I need to add cinnamon bundles to storage when I have lots of it. It wont let me make apple sauce.
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belt, can't post from facility, cash out, display issues, duplicate facility, facilities, facility manager, facility wall requests, find facility on farm, fuel problems, fuel usage, funeral facilities, ingredient planner, levels, load all, mineral mine glitches, non-workable facs, offshore oil rig, production facility, religious facilities, service facilities, service facility, store all, tool glitches, what's in stock, what's pending

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