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  #21  
Old Jan 06 2014, 09:27 PM
North Spoon Farmer North Spoon Farmer is offline
 
Join Date: Apr 25 2009
Posts: 7
Question Browser

Hi again, I do get the other pop ups after signing in daily, the one that tells me of new facilities etc, and the one that notifies me of new gifts, but not the daily lottery/photo option one
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  #22  
Old Jan 06 2014, 09:29 PM
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KnightRider KnightRider is offline
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Join Date: Oct 30 2009
Posts: 3,368
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Quote:
Originally Posted by North Spoon Farmer View Post
Hi and yes we do use the same browser, I sign in and log out and he does the same thing several times a day in the same manner through the same site, and no luck for me!
Have you tried to use a different browser to see if you get the bonus? Does he usually sign in before you each day? I am wondering if maybe for some reason since the same browser is used that it is reading the first person as getting the bonus and then when the next person logs in they don't get the bonus. The only other thing I can think of is before you log in at the beginning of the day try to use the memcache then log in and see if you get it. The memcache is different than your computers cache, this is Farm Town’s cache on their server, sometimes the cache on their server gets bad data or data that doesn't let new data be stored and needs to be cleared. To clear the FT memcache, click on the blue Click Here that is shown in my signature line and you will see a list saying unsetting, this is normal, once the page loads it is done and all you need to do is close that page and your farm if it is open, then clear your browser cache, cookies, and history and close it. Then sign back in and you are ready to go.
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My Server: WF-36 on Windows 8
Primary Browser: Chrome

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  #23  
Old Jan 07 2014, 03:42 PM
jeania jeania is offline
 
Join Date: Aug 23 2010
Posts: 9
Default Cannot buy FC

I have tried for 3 days to buy FC with no success. I have used Firefox and IE8. I select the amount I want to buy, check the TOS box, then click "BUY" and nothing happens. I have cleared my cache, rebooted several times and cannot get anything to happen when I click "BUY". Please help.
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  #24  
Old Jan 07 2014, 03:47 PM
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KnightRider KnightRider is offline
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Quote:
Originally Posted by jeania View Post
I have tried for 3 days to buy FC with no success. I have used Firefox and IE8. I select the amount I want to buy, check the TOS box, then click "BUY" and nothing happens. I have cleared my cache, rebooted several times and cannot get anything to happen when I click "BUY". Please help.
Make sure you have cookies and pop ups allowed for the following:
slashkey.com
L1.slashkey.com
facebook.com
apps.facebook.com
trialpay.com
After you set those you will need to close your browser for the changes to set.
__________________


My Server: WF-36 on Windows 8
Primary Browser: Chrome

To contact Support: Click Here.

Information on how to post a link to your farm: Click Here.

Information on how to clear several browser's cache: Click Here.

If you have a question please post them in the open forum and not in a private message or visitor message, unless it is in response to a private message. Thank you.
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  #25  
Old Jan 07 2014, 06:28 PM
jeania jeania is offline
 
Join Date: Aug 23 2010
Posts: 9
Default Cannot buy FC

---Quote (Originally by jeania)---
I have tried for 3 days to buy FC with no success. I have used Firefox and IE8. I select the amount I want to buy, check the TOS box, then click "BUY" and nothing happens. I have cleared my cache, rebooted several times and cannot get anything to happen when I click "BUY". Please help.
---End Quote---
Make sure you have cookies and pop ups allowed for the following:
slashkey.com
L1.slashkey.com
facebook.com
apps.facebook.com
trialpay.com
After you set those you will need to close your browser for the changes to set.

I did all of this and I still cannot buy FC. Even restarted computer. Please help.
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  #26  
Old Jan 07 2014, 06:30 PM
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KnightRider KnightRider is offline
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Posts: 3,368
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It is easier for someone to help if you keep posting in the same thread that you started instead of keep making new threads each time you post.
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My Server: WF-36 on Windows 8
Primary Browser: Chrome

To contact Support: Click Here.

Information on how to post a link to your farm: Click Here.

Information on how to clear several browser's cache: Click Here.

If you have a question please post them in the open forum and not in a private message or visitor message, unless it is in response to a private message. Thank you.
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  #27  
Old Jan 07 2014, 06:35 PM
jeania jeania is offline
 
Join Date: Aug 23 2010
Posts: 9
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Quote:
Originally Posted by KnightRider View Post
It is easier for someone to help if you keep posting in the same thread that you started instead of keep making new threads each time you post.
I understand, but could not find my earlier post
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  #28  
Old Jan 07 2014, 06:49 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 22,548
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Quote:
Originally Posted by jeania View Post
I understand, but could not find my earlier post
I suggest you try Chrome too. If it still will not work after that one, look to your firewall or antivirus program blocking trialpay.com as that is where the next page comes from when buying farm cash.
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #29  
Old Jan 07 2014, 08:20 PM
North Spoon Farmer North Spoon Farmer is offline
 
Join Date: Apr 25 2009
Posts: 7
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Hi, I have not been receiving my Daily Lottery Coins for a few months now. My husband who uses the same computer as me and logs in the same way is getting his daily. A few weeks ago we got a new computer and still the same thing, he gets them and I dont. I have logged in on my Daughters computer and still no luck. Can you check my account from there to see if you can help me.
Thanks very much
North Spoon
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  #30  
Old Jan 07 2014, 08:23 PM
North Spoon Farmer North Spoon Farmer is offline
 
Join Date: Apr 25 2009
Posts: 7
Unhappy Daily Lottery

Quote:
Originally Posted by cheryl_ftworth View Post
I have not gotten any lottery points that you get when you first log on in a very long time.Have you stop giving them out?
Thank you
Cheryl
Hi, I have not been receiving my Daily Lottery Coins for a few months now. My husband who uses the same computer as me and logs in the same way is getting his daily. A few weeks ago we got a new computer and still the same thing, he gets them and I dont. I have logged in on my Daughters computer and still no luck. Can you check my account from there to see if you can help me.
Thanks very much
North Spoon
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cash, cash problems, coin loss, coins, earned farm cash, farm cash, farm cash for help, farm cash missing, farm town money, gift card loss, level up, lost coins!!!, missing coins, missing farm cash, not received, scam, trial pay credits, where's my cash

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