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  #2391  
Old Jan 19 2021, 11:31 AM
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marymarcel marymarcel is offline
 
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Location: Buenos Aires, Argentina
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Quote:
Originally Posted by katrina719 View Post
I love the smooth close up and pan out in this.
I am on U 75 as well, and was working my farms just fine with the allowed functions. Today however it doesn't fully load, and it gives me errors.

2021-01-19 16:02:56.580 WARNERROR: DownloadWorker-5.DonwloadAsync. Error getting: https://cdn.slashkey.com/flash/farm/...31-235959/Item Assets/items/tent2/tent2.png - Unknown Error

And "farm loaded" doesn't come up. When I pick up the boat everything still shows, not just water alone.

2021-01-19 16:13:37.208 INFOMemoryStats: WebGL 2.0 WebGL Mem: 46/512 MB Video Mem: 512 MB

690252375

Thank you 12 years worth
Hi katrina719

Please clear your browser cache and see if that helps you. Please take in mind that the first time you load the game after the clearing, it will load a little slower as all graphics have to be loaded again.
  #2392  
Old Jan 19 2021, 11:37 AM
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Kathy5828 Kathy5828 is offline
 
Join Date: Jul 20 2009
Posts: 15
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My number is 510544147.

Farms working fine yesterday. Now stuck at black screen and getting message "Your web browser does not support WebGl".

2021-01-19 17:35:57.166 INFOCheckpoint-B-000 - Initialized
2021-01-19 17:35:57.169 LOGFT Client Services Inited.
2021-01-19 17:35:57.175 LOGSessionId: 190935
Browser: Blink: Mozilla/5.0 (X11; CrOS x86_64 13505.100.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.142 Safari/537.36
WebGL Supported, but DISABLED ------------------- ERROR!

Thanks,

Kathy
  #2393  
Old Jan 19 2021, 11:43 AM
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marymarcel marymarcel is offline
 
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Location: Buenos Aires, Argentina
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Quote:
Originally Posted by spoiler1041 View Post
Just an FYI, my purple hand can't move facilities. Get the empty grass only message.

Hi spoiler

Please let us know exactly the steps you are following to move facilities. Thanks!
  #2394  
Old Jan 19 2021, 11:45 AM
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marymarcel marymarcel is offline
 
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Location: Buenos Aires, Argentina
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Quote:
Originally Posted by Kathy5828 View Post
My number is 510544147.

Farms working fine yesterday. Now stuck at black screen and getting message "Your web browser does not support WebGl".

2021-01-19 17:35:57.166 INFOCheckpoint-B-000 - Initialized
2021-01-19 17:35:57.169 LOGFT Client Services Inited.
2021-01-19 17:35:57.175 LOGSessionId: 190935
Browser: Blink: Mozilla/5.0 (X11; CrOS x86_64 13505.100.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.142 Safari/537.36
WebGL Supported, but DISABLED ------------------- ERROR!

Thanks,

Kathy
Hi Kathy

Try to clear your browser cache and see if that helps you. The first time you load the game after the clearing, it will load a little slower as all graphics have to be loaded again.

EDITED TO ADD : Your previous post with the information was copied to a closed thread in H&S which is monitoring by the developers.

Last edited by marymarcel; Jan 19 2021 at 11:52 AM.
  #2395  
Old Jan 19 2021, 11:50 AM
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spoiler1041 spoiler1041 is offline
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Quote:
Originally Posted by marymarcel View Post
Hi spoiler

Please let us know exactly the steps you are following to move facilities. Thanks!

Select purple hand.
Click on facility.
Move facility.
Look for green shadow.
Only red shadow.
Give up. :}
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DB:W20, MPS:C20

Last edited by spoiler1041; Jan 19 2021 at 12:00 PM.
  #2396  
Old Jan 19 2021, 11:59 AM
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marymarcel marymarcel is offline
 
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Quote:
Originally Posted by spoiler1041 View Post

Select purple hand.
Click on facility.
Move facility.
Look for green shadow.
Only red shadow.
Give up. :}
Hi spoiler

Thanks for the information, I deleted a few points as you are trying to move facilities on top of other items, that is layering and we cant give instructions on the forums.

You need a to find an emply spot to be able to place the facility down.
  #2397  
Old Jan 19 2021, 12:02 PM
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spoiler1041 spoiler1041 is offline
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Quote:
Originally Posted by marymarcel View Post
Hi spoiler

Thanks for the information, I deleted a few points as you are trying to move facilities on top of other items, that is layering and we cant give instructions on the forums.

You need a to find an emply spot to be able to place the facility down.
Thought that was the purpose of the purple hand........ to place stuff on top of stuff???
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DB:W20, MPS:C20

Last edited by spoiler1041; Jan 19 2021 at 12:07 PM.
  #2398  
Old Jan 19 2021, 12:12 PM
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marymarcel marymarcel is offline
 
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Location: Buenos Aires, Argentina
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Quote:
Originally Posted by spoiler1041 View Post
Thought that was the purpose of the purple hand........ to place stuff on top of stuff???
You always needed at least a small spot, a pine tree size, free and clear to be able to place an item down.
  #2399  
Old Jan 19 2021, 12:14 PM
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marymarcel marymarcel is offline
 
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Quote:
Originally Posted by bgalore20 View Post
1787291526
Thank you for all you are doing.
I have been stuck in a black background with white decal for over 2 hours, I did refresh once and still stuck.
2021-01-19 16:28:24.072 INFOCheckpoint-B-000 - Initialized
2021-01-19 16:28:24.074 LOGFT Client Services Inited.
2021-01-19 16:28:24.085 LOGSessionId: 191028
Browser: Firefox: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:84.0) Gecko/20100101 Firefox/84.0
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0)
I use mozilla.
Hi bgalore20

One of your previous post and information was copied into a closed thread in H&S which is monitoring by the developers.

Thank you
  #2400  
Old Jan 19 2021, 12:42 PM
Lancashire Witch Lancashire Witch is offline
 
Join Date: Jan 12 2021
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ID 1035642786
I was able to access my farm on ipad but now it stops loading at U56 crashes and tries again and again.
on my Macbook i started using Chrome instead of safari and did manage to access for a few days, but now it says webGL not supported.
and still get absolutely nothing on Safari except the black screen.
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