HTML5/WebGL: Game Not loading or frequent crashes

[Tiger]

Originally Posted by solita

ID 1471057243 Black screen,,,,, for how many days no improvement
2021-01-18 12:05:47.709 INFOCheckpoint-B-000 - Initialized
2021-01-18 12:05:47.723 LOGFT Client Services Inited.
2021-01-18 12:05:48.253 LOGSessionId: 180705
Browser: unknown: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.1.2 Safari/605.1.15
WebGL Supported and Enabled. Type: WebGL 1.0
GPU-Vendor: NVIDIA Corporation
GPU-Renderer: NVIDIA GeForce GT 640M OpenGL Engine
2021-01-18 12:05:48.662 LOGWarning: Your browser does not support "WebGL 2.0" Graphics API, switching to "WebGL 1.0"
2021-01-18 12:06:05.649 LOGIndexedDB is not available. Data will not persist in cache and PlayerPrefs will not be saved.

Hi solita,

Your previous posts about this have already been put in the correct closed thread for the developers to see.

As you are a Mac user, please makes sure that you have done any updates on your device that it's recommending to you.

If those are already done on your computer, please try Opera Browser if you have not already done so. Mac users that have been having problems loading the game with other browsers have had success using Opera.

[liki]

1128487250 black

[wksdm@hotmail.com]

grey screen id 658541954 check point 75 then turns grey

[dorislei45]

can not find the id number goes have tried everything you said but no place asks for the id

says HTML code is off

[Tiger]

Originally Posted by wksdm@hotmail.com

grey screen id 658541954 check point 75 then turns grey

Hi wksdm,

Your previous post's have already been copied or moved to the correct closed threads for the developers to see.
Please click on this link and scroll down to the part about First Load of Farm Town and makes sure that you have already done those for the browser you are using.

http://r1.slashkey.com/forum/announcement.php?f=1

[Tiger]

Originally Posted by dorislei45

can not find the id number goes have tried everything you said but no place asks for the id

says HTML code is off

Hi dorislei45,

I have merged your posts into one post to answer both.

Please click on this link and follow the instructions under First Load of Farm Town

http://r1.slashkey.com/forum/announcement.php?f=1

If after checking and doing those you still can't load the game, in that same post, scroll down to Persistent Loading Issues and follow the steps there to get the information needed. You might find those are easier to follow.

[marymarcel]

Originally Posted by liki

1128487250 black

zdravo liki

Žao mi je, ali ne govorim vaš jezik, pa koristim prevoditelj.

Kada pokušate učitati igru, ispod zaslona igre nalazi se puno informacija. Ako ne vidite te podatke, kliknite Toggle FT Console.

Ovdje trebate objaviti, posljednju kontrolnu točku s tog popisa.

Hvala vam!

In English:

Hello liki

I am sorry but I do not speak your language so I am using a translator.

When you try to load the game, there is lot of information below the game screen. If you do not see that information, please click in Toggle FT Console.

You need to post here, the last Checkpoint from that list.

Thank you!

[Edmo]

USER ID: 383063949631381

GRAY SCREEN - SAD FACE

2021-01-18 14:35:47.520 INFOCheckpoint-B-000 - Initialized

[marymarcel]

Originally Posted by Edmo

USER ID: 383063949631381

GRAY SCREEN - SAD FACE

2021-01-18 14:35:47.520 INFOCheckpoint-B-000 - Initialized

Hi Edmo

Your previous post and information was copied into a closed thread in H&S which is monitoring by the developers.

It is not necessary to continue posting that information, thank you

[Tigger&5779]

Still black. 1115456022