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  #611  
Old May 13 2020, 03:31 PM
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Taz D Taz D is offline
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Location: Ace, Tx
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Quote:
Originally Posted by imgowan View Post
Hi. I just sold my products in the market. I sold all non-ingredients. My Farm Town dollars does not reflect this sale. Please tell me how I can get my coins? In addition, I also sold half of my non-ingredients for me. Again no change in $ of coins.

Thanks for the help.

Isabella.
Hi imgowan,
I moved your post to the subject thread about the markets. I looked at your data and it does not show you sold non-ingredients in the market. Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and check again.
https://apps.facebook.com/farmtown/p...lear_memcached
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #612  
Old May 14 2020, 07:01 AM
imgowan imgowan is offline
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Join Date: Nov 08 2018
Posts: 19
Default Markets

Quote:
Originally Posted by Taz D View Post
Hi imgowan,
I moved your post to the subject thread about the markets. I looked at your data and it does not show you sold non-ingredients in the market. Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and check again.
https://apps.facebook.com/farmtown/p...lear_memcached
Thank you for the help. I still don't understand what happened. Next time I will have to click slower when I'm in the Market.

Thank you again,

Isabella
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  #613  
Old May 21 2020, 09:10 AM
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Sqrl Sqrl is offline
 
Join Date: Jun 23 2010
Posts: 320
Default

People I know I've ignored are popping up again in the job market. I recognise them from their behaviour, not just their names. Does ignore fail if they change their appearance or something?
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  #614  
Old May 21 2020, 09:20 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Quote:
Originally Posted by Sqrl View Post
People I know I've ignored are popping up again in the job market. I recognise them from their behaviour, not just their names. Does ignore fail if they change their appearance or something?
Hi Sqrl

No as far as we know. Maybe they have more than one account so you see them different but with the same behaviour.

When you ignore someone in the game, you can check your blocked list. To do that, click in Account tab above the game screen and then in Blocked users button.

You will see all users you have ignored in the game, but will not see their names, only their fb profile pictures and a button to allow you to unblock them.
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Granjera desde el 29 de Julio 2009
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  #615  
Old May 21 2020, 09:21 AM
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Sqrl Sqrl is offline
 
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Thanks for answering. I don't know, this one person is very distinctive. Well, anyway, ignored them again....
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  #616  
Old May 24 2020, 08:54 AM
bbarksda bbarksda is offline
 
Join Date: Sep 10 2018
Posts: 60
Default Stuck Message

I wasn't sure where to put this one. I have a message stuck and cannot view my messages. Thanks for your help.
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  #617  
Old May 24 2020, 09:39 AM
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Taz D Taz D is offline
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Quote:
Originally Posted by bbarksda View Post
I wasn't sure where to put this one. I have a message stuck and cannot view my messages. Thanks for your help.
Hi bbarksda,
I moved your message to the subject thread about messages. Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached


If that does not help you will need to contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #618  
Old May 24 2020, 12:42 PM
bbarksda bbarksda is offline
 
Join Date: Sep 10 2018
Posts: 60
Default Message Stuck

Quote:
Originally Posted by Taz D View Post
Hi bbarksda,
I moved your message to the subject thread about messages. Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached


If that does not help you will need to contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
Thanks TAZ. That cleared it right up. Have a great day and stay safe.
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  #619  
Old May 30 2020, 04:30 PM
uncle buck 2 uncle buck 2 is offline
 
Join Date: Jul 06 2016
Posts: 1
Default Sold fish to market

I sold fish to the market twice in the last 2 days for 14 billion and received no coins in return. I send one email to support but didn't hear anything back. I have lots product to sell but if I'm not getting any coins why bother.

Please fix this.


Thank you.
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  #620  
Old May 30 2020, 04:55 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 25,468
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Quote:
Originally Posted by uncle buck 2 View Post
I sold fish to the market twice in the last 2 days for 14 billion and received no coins in return. I send one email to support but didn't hear anything back. I have lots product to sell but if I'm not getting any coins why bother.

Please fix this.


Thank you.
Hi Uncle Buck,
I moved your post to the subject thread about the market. We do not have any data on your sales of individual items, so know way to verify this. I do see you also have bought and upgraded your farm 24 for a total of 23 billion coins, so maybe you spent what you got for the fish.


If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
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