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  #901  
Old Yesterday, 09:17 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Quote:
Originally Posted by Lessonlady View Post
It tells me I have 53 pending gifts...which is normal. But when I click on it to retrieve them, it says there are none! Why can't I get my gifts out of there?

Also, I have tried all week to take gifts in my storage and place them into a farm. I can get new ones from the store with no problem but not stored ones! What do you suggest?

Hi Lessonlady

I moved your post to the thread about Gifting.

For the first problem, there is a banner above the game screen explaining that:

Hello Farmers, accepting new gifts is currently disabled due to a bug, will be enabled again tomorrow. Thank You.

For your second problem, you need an empty space to be able to put them on a farm. You have to show everything in your farm to be sure you are not trying to place them on top of other item.

If you are using the Purple hand, then you need at least an empty space the size of a pine tree to be able to place the stored item.
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  #902  
Old Yesterday, 10:14 AM
LisaScobee LisaScobee is offline
 
Join Date: Sep 14 2017
Posts: 231
Question
Gifting is already enabled again? At least it's working for me.

Nevermind...still showing pending gifts and not able to accept...it WAS working and I accepted gifts earlier
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Last edited by LisaScobee; Yesterday at 10:16 AM. Reason: found another issue
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  #903  
Old Yesterday, 10:26 AM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by LisaScobee View Post
Gifting is already enabled again? At least it's working for me.

Nevermind...still showing pending gifts and not able to accept...it WAS working and I accepted gifts earlier
Hi Lisa,
No it has not been enabled again yet. The developers will notify when it has been fixed and enabled again.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #904  
Old Yesterday, 10:55 AM
LisaScobee LisaScobee is offline
 
Join Date: Sep 14 2017
Posts: 231
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Quote:
Originally Posted by Taz D View Post
Hi Lisa,
No it has not been enabled again yet. The developers will notify when it has been fixed and enabled again.
That's odd as overnight I WAS able to send/receive gifts and this AM nada...
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  #905  
Old Yesterday, 11:42 AM
Ky1960 Ky1960 is offline
 
Join Date: Mar 18 2017
Posts: 52
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Gotcha. TY for letting me know. I hadn't read the banner message.
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  #906  
Old Yesterday, 12:08 PM
jerrbearsr jerrbearsr is offline
 
Join Date: Sep 08 2009
Posts: 37
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Do you know if the gifts we are sending will be available to collect after the fix?
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  #907  
Old Yesterday, 12:12 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
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Quote:
Originally Posted by jerrbearsr View Post
Do you know if the gifts we are sending will be available to collect after the fix?
Hi Jerrbearsr,
Yes they should be available. The problem does not affect sending gifts.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #908  
Old Yesterday, 06:09 PM
Cassandra1954 Cassandra1954 is offline
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Join Date: Oct 09 2023
Posts: 1
Default Gifts
Won't let me get my gifts that it says I have. Please help.


10000003477 Build No: 600
Cassandra1954
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  #909  
Old Yesterday, 06:10 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
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Quote:
Originally Posted by Cassandra1954 View Post
Won't let me get my gifts that it says I have. Please help.


10000003477 Build No: 600
Cassandra1954
Hi Cassandra,
Please read the banner above your farms.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #910  
Old Yesterday, 06:59 PM
jetdogy jetdogy is offline
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Join Date: Nov 21 2009
Posts: 23
Default My pending gifts...
I can't get my gifts, is there currently and issue ??
Last edited by Taz D; Yesterday at 07:02 PM. Reason: Removed unnecessary quote
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