OFFICIAL Receiving-sending-exchanging Gifts

[marymarcel]

Originally Posted by pvlachos

The problem is now gone so it appears they have fixed it

Hi pvlachos

Yes, it was fixed yesterday. There is a post just above your last one informing that.

[bumpus]

why can't I get all my neighbors and give them gifts? I only have 2 that show
up to give gifts
thank you Jackie Bumpus 1580574938

[marymarcel]

Originally Posted by bumpus

why can't I get all my neighbors and give them gifts? I only have 2 that show
up to give gifts
thank you Jackie Bumpus 1580574938

Hi bumpus

I moved your post to the thread about Gifts.

Please consider that if you go to your My Requests tab and you Accept gifts and then Send gifts back to those friends, then if you click in Send Gifts tab you will only see the friends who you have not already sent gifts using My Requests.

For example if you have 100 friends and 98 sent you gifts and you accepted them and send gifts back from your My Requests tab, then when you go to Send gifts tab you will only see 2 friends availabe to send gifts.

If that is not the problem, please explain exactly which steps you are following for sending gifts.

[Fireball]

#1266902892
The last couple of days I have only been able to receive gifts 50 at a time. I have had several people that have sent me one including my Hubby and they don't appear until that number has been reached. These are farmers that send in the evening and first thing in the morning. Both gifts appear the next day so they have been cheated out of a gift.

[marymarcel]

Originally Posted by Fireball

#1266902892
The last couple of days I have only been able to receive gifts 50 at a time. I have had several people that have sent me one including my Hubby and they don't appear until that number has been reached. These are farmers that send in the evening and first thing in the morning. Both gifts appear the next day so they have been cheated out of a gift.

Hi Fireball

I moved your post to the thread about Gifts.

This is a random problem that happens some times. It is a case of the data not transferring from Facebook to Farm Town as the gift processing is done through Facebook. Most of the time they will show back up in a few days in your My Requests.


You can check the following link and see if your gifts are there Facebook Games Activity

If they are you can accept them through there or wait and see if they will show back up in your My Requests. Do not boost trains from Activity page. Please visit the following link to know how to work through the Activity page:
http://r1.slashkey.com/forum/showthr...50#post6364950

You can also try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and check again.
https://apps.facebook.com/farmtown/p...lear_memcached

[dougw]

Something seems to be going on. I haven't received any gifts or requests of any kind for a week or so. not sure what is wrong. 100001032496202

[Taz D]

Originally Posted by dougw

Something seems to be going on. I haven't received any gifts or requests of any kind for a week or so. not sure what is wrong. 100001032496202

Hi Dougw,
I moved your post to the Help & Support thread about gifts.

This is a random problem that happens some times. It is a case of the data not transferring from Facebook to Farm Town as the gift processing is done through Facebook. Most of the time they will show back up in a few days in your My Requests.


You can check the following link and see if your gifts are there Facebook Games Activity

If they are you can accept them through there or wait and see if they will show back up in your My Requests. Do not boost trains from Activity page. Please visit the following link to know how to work through the Activity page:
http://r1.slashkey.com/forum/showthr...50#post6364950

You can also try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and check again.
https://apps.facebook.com/farmtown/p...lear_memcached

[RichmondGuy]

When trying to send train boosts and gifts, an Invalid access_token message appears in the pop-up where we normally select who to send boosts/gifts to.

When this started, collected gifts stopped appearing in the gift box.

Browser is up to date, Windows is up to date, computer has been rebooted, memcache has been cleared. This has been happening for about 3 days now.

Any suggestions?

Thanks...

[Tiger]

Originally Posted by RichmondGuy

When trying to send train boosts and gifts, an Invalid access_token message appears in the pop-up where we normally select who to send boosts/gifts to.

When this started, collected gifts stopped appearing in the gift box.

Browser is up to date, Windows is up to date, computer has been rebooted, memcache has been cleared. This has been happening for about 3 days now.

Any suggestions?

Thanks...

Hi RichmondGuy,

Could you be using a saved bookmark in your browser to load the game?

Try logging out of Facebook, close the browser, then reopen it and log back into Facebook and then try the loading the game from the Facebook link for Farm Town at the left side of your News Feed or the Play FarmTown button at the top of the forum.

If that corrects the problem, please delete the saved book mark in your browser if you are using one and save a new one.

[RichmondGuy]

Could you be using a saved bookmark in your browser to load the game?

No, I'm clicking the facebook shortcut as I always do.
The problem happens in FireFox. I tried using Opera a little while ago, and it seems to work just fine. Had about 40 pages of gifts and (mostly expired) train boosts waiting. I can use Opera in the sort term, but find it slower than FireFox. So, this isn't an urgent problem, but am still looking forward to resolution.

Thanks again.