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  #4241  
Old Apr 17 2022, 10:08 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,856
Default

Quote:
Originally Posted by Brugpuppy View Post
Thanks for all the hard work in updating the game.
I notice two problems:
1. Cannot change positions of players on the ship log. I like to move them around, alternating the players.
2. Updated my chrome browsers to the latest version, and now I get a Slashkey does not support webGL error and and I have to reload. This happens only when working facilities, with multiple tabs open, usually around 5 or 6 tabs).
(I have two computers, updated both their Chrome browsers, so this now happens on both computers)
Thanks.
Hi Brugpuppy

You know you can only change ports positions while you are preparing your ship. So I understand that nothing happens when you click in the little hand and try to drag the port to other position?

I just tried with my own ship and had no problems. Please clear your memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm in all tabs you have it open.
Then reopen your farm and check if you can change ports positions.
https://apps.facebook.com/farmtown/p...lear_memcached

About your problem with Chrome, last version is 100.0.4896.127
When you get the WebGL is not supported, then, close your browser and reopen. See if that fixes the problem. If not then restart your computer.

If nothing worked for you, then clear Chrome cache. The first time you load the game after the clearing, it will load slowly as all graphics have to be loaded again.

If you need instructions on how to clear your browser cache, please visit the following link:
http://r1.slashkey.com/forum/showthread.php?t=421890
  #4242  
Old Apr 20 2022, 08:51 PM
iwoeb iwoeb is offline
 
Join Date: Nov 08 2009
Posts: 47
Default farm selector showing flowers ready, but not ready

my farm 13 has been showing that flowers are ready on the farm all day today, however, no flowers will be ready for 12 hours.

A few times I have hired people to do work, and they will comment that nothing was ready on one farm. I will try to find out more if this happens again, as I didn't pay too much attention until I noticed this problem with my flowers on farm 13 today.

thanks,
Ilene Woebbecke
(Alice on Farmtown)

567492224
  #4243  
Old Apr 20 2022, 09:00 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,366
Default

Quote:
Originally Posted by iwoeb View Post
my farm 13 has been showing that flowers are ready on the farm all day today, however, no flowers will be ready for 12 hours.

A few times I have hired people to do work, and they will comment that nothing was ready on one farm. I will try to find out more if this happens again, as I didn't pay too much attention until I noticed this problem with my flowers on farm 13 today.

thanks,
Ilene Woebbecke
(Alice on Farmtown)

567492224
Hi Ilene,
The only thing I can suggest is try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and check again.
https://apps.facebook.com/farmtown/p...lear_memcached


The only thing that can throw the Show Work off that bad would probably your computer date & time as the game depends on that to set the times in the game.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #4244  
Old Apr 21 2022, 08:43 PM
RIAP27 RIAP27 is offline
 
Join Date: Aug 20 2009
Posts: 348
Default

[color="Gray"][ User ID 1545131279 and User ID 118693448904273 . Everything was working fine this evening until I returned to open quest co ops.
Getting "click green ric to reconnect" but it will not stay connecetd on either acct. I managed to open qiests and send ships but it is not possible to do much else. I hope this clears by morning./COLOR]
  #4245  
Old Apr 21 2022, 08:43 PM
Sundos Sundos is offline
 
Join Date: Dec 05 2013
Posts: 92
Default

Hi. Suddenly my game is doing something not right.. my user ID number 1303461736 and this is the last of the stuff at bottom of my screen when I get to my farm and it says I need to click to reconnect or stay offline .. ?? please fix it. Thanks, sundos


2022-04-22 01:38:52.079 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 54/40/95/238 MB
2022-04-22 01:38:55.205 INFOCheckpoint-DONE - Map Loaded - Mem: 80/52/133/238 MB
------------------------------------
2022-04-22 01:38:57.356 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-04-22 01:38:57.363 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-04-22 01:39:02.555 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-04-22 01:39:02.562 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-04-22 01:39:08.038 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-04-22 01:39:08.045 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
  #4246  
Old Apr 21 2022, 08:45 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,366
Default

Quote:
Originally Posted by RIAP27 View Post
[color="Gray"][ User ID 1545131279 and User ID 118693448904273 . Everything was working fine this evening until I returned to open quest co ops.
Getting "click green ric to reconnect" but it will not stay connecetd on either acct. I managed to open qiests and send ships but it is not possible to do much else. I hope this clears by morning./COLOR]
Quote:
Originally Posted by Sundos View Post
Hi. Suddenly my game is doing something not right.. my user ID number 1303461736 and this is the last of the stuff at bottom of my screen when I get to my farm and it says I need to click to reconnect or stay offline .. ?? please fix it. Thanks, sundos


2022-04-22 01:38:52.079 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 54/40/95/238 MB
2022-04-22 01:38:55.205 INFOCheckpoint-DONE - Map Loaded - Mem: 80/52/133/238 MB
------------------------------------
2022-04-22 01:38:57.356 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-04-22 01:38:57.363 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-04-22 01:39:02.555 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-04-22 01:39:02.562 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-04-22 01:39:08.038 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-04-22 01:39:08.045 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
Hi Sundos and Riap,
We are aware that the chat server is down and have sent an email to the developers to get it fixed.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #4247  
Old Apr 21 2022, 09:11 PM
Irishyone Irishyone is offline
 
Join Date: Sep 06 2018
Posts: 1
Default Game keeps going off line

  #4248  
Old Apr 21 2022, 09:12 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,366
Default

Quote:
Originally Posted by Irishyone View Post
Hi Irishyone,
We are aware that the chat server is down and have sent an email to the developers. Hopefully they will have it back up soon. You can still work on your own farms in off line mode and anything you do will be saved. Please be patient until the chat server comes back up and we can go back on line.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #4249  
Old Apr 21 2022, 09:18 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,366
Default Server is back operational

Chat server is now back up in operation.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #4250  
Old Apr 22 2022, 01:30 AM
pvlachos pvlachos is offline
 
Join Date: Jul 12 2014
Posts: 3
Default Cannot get lists when sending gifts

When I try and send gifts and the list box pops up i see an error. My User ID is 100000709594317. It says "0" does not resolve to a valid user ID. It was working fine and just quit.
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