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Old Sep 14 2019, 05:11 AM
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Tiger Tiger is offline
 
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Default How to take a picture or a Snip and post it in a forum post.




Should you need to get back to this post to look for other information:
Each post has a Table of Contents link bottom right of the post, which when you click, will bring you right back here.

Last edited by Tiger; Sep 14 2019 at 11:06 AM.
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Old Sep 14 2019, 05:13 AM
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How to find and use the Snipping Tool

Note: Mac users you may not have this or you will have something similar called a Grab tool that you can use. Our apologies but we do not have instructions for that tool, all we know is it does work in a similar way.

The Snipping tool is a way to take a snapshot of what you are viewing on your screen. It's like taking a screenshot by pressing "Print Screen" on your keyboard but has more options, one of which is letting you save a much smaller snapshot which is better when you need to post a picture on the forum and you don't need to show the whole farm. - the Snipping tool will eventually be replaced by windows with Snip and Sketch. You may have both tools or only one of them, but the instructions are pretty much the same.

If you want to take a snapshot of your whole farm please make sure you are not in full screen and your browser zoom is set no higher than 100% or the picture will be way too big for the forum.

Instructions: - This may look like a lot of work, but once you have done it a few times you will find it easy to remember when you need it again.

1. In the windows search box bottom left of your screen start typing in Snipping Tool. You should then see this which you need to click on:
2. You will then see a small box appear that looks like this. Note this tool will be changing to a new tool called Snip and Sketch which does the same thing just with more options.
3. Click on Mode and select "Rectangular Snip" Then click on New and the screen will dim.
4. When your screen dims, you will see a big + on your screen instead of your mouse pointer
5. Move the plus to the top left area of the part of the screen you want to take a snip of, then click and hold your left mouse button down and drag the mouse over the screen to the size you want to copy. As you drag the + it shows you the image clearly.



6. When you release the left button the snip will be taken and you will see a preview of what you have taken. If it's not right you can just click on New again and try again.

7. When you are happy with your image click the disc icon to save the snip

You need to save it somewhere where you can find it on your computer to upload it to Facebook. We suggest your Pictures folder, but it's up to you, you just need to be able to find it again.

8. Go to your Facebook Profile, and make a new post you need to click on the Photo/Video link at the top of the post. Your computer files will open, find your picture and click on it to select it, then click on Open at the bottom of the window and it will upload it to Facebook. Then you can add any description you like, change the privacy of the post to Public, and click the Post button to post it to Facebook.
IMPORTANT: Check the privacy of the photo! It must be set to "Public" or we will not be able to see it on the forum. To check the privacy, look near the bottom of the posting box for News Feed, this needs to be set to Public. The image above shows News Feed is set to Public. If it does not say public there, click on it to change it.

9. Once it is posted to Facebook, you then need to click on the photo you would like to post to the forum to view the larger image of it. Then "Right-click" your mouse on the photo and choose:
  • For Google Chrome: "Copy image address"
  • For Firefox: “Copy image location”
  • For Internet Explorer: “Copy”
  • For Opera: “Copy image address”
  • For Safari: “Copy image address”
  • For Edge: "Save Image As"

10. Come back to the forum thread you want to post in.
  • Scroll to the bottom of the page and you will see the Quick Reply box
  • Then click on the "Insert Image" icon idicated in the picture with a red arrow.at the top of your post, (yellow square with grayish mountains or hills on it).
  • A small box will open.
    • DELETE the "http://" that is shown in there.
    • THEN "Right click" your mouse in the box and select "Paste".

  • Click OK. When you have done that if you need to add information to the post click your mouse after
    the end of IMG] then click enter on your keyboard and type your message.

11. If you would like to view how your picture and post will appear before you post it, within your post select the "Go Advanced" or "Preview Post" option included in the bottom of your post.

12. When you are happy with how your post looks, click "Submit Reply" or "Post Quick Reply"




Last edited by Tiger; Sep 14 2019 at 11:07 AM.
  #3  
Old Sep 14 2019, 07:06 AM
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Tiger Tiger is offline
 
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How to use the Camera in your tool box to take a picture and post it in the forum


1. Go to your farm and show EVERYTHING in your game settings that you need us to see. This means you have to put a check mark to the options you want for "Show ... " in your game Preferences (little wrench top right of your game screen) before taking your photo. If you need to show everything select ALL the "Show...." options. Then click the green check mark to save the setting.
  • If you have just finished designing, reload your game in case anything was hidden by accident. Check your farm and makes sure everything is showing correctly especially animals.
  • Click on your yellow tool box, then click on the camera icon.

2. You must do the following items BEFORE you click "Next". The options are indicated with red arrows in the picture below.
  • At the top of the window select "Farm" to show the whole farm OR "Window", to show just a part of the farm.
  • Then choose SMALL size, never Medium or Large as they are too big for the forum.
  • You can also select the Background, Green or White.
  • After that, just click on "Next".

When you click on Next the picture is automatically posted to your Facebook Timeline.


3. Go to your Facebook Profile, Timeline, and look for your photo.

4. IMPORTANT: Check the privacy of the photo! It must be set to "Public" or we will not be able to see it on the forum. To check the privacy, look above the photo, under your name is a date or time. To the right of that date/time is an icon.
It should be a round world, if it looks like an outline of a profile or a padlock, then it is not set to "Public" and you must change it.

To change it click on the icon and then click on "Public".

5. You then need to click on the photo you would like to post to the forum to view the larger image of it.

6. Once you've done that, "Right-click" your mouse on the photo and choose:
  • For Google Chrome: "Copy image address"
  • For Firefox: “Copy image location”
  • For Internet Explorer: “Copy”
  • For Opera: “Copy image address”
  • For Safari: “Copy image address”
  • For Edge: "Save Image As"

7. Come back to the forum thread you want to post in.
  • Scroll to the bottom of the page and you will see the Quick Reply box
  • Then click on the "Insert Image" icon idicated in the picture with a red arrow.at the top of your post, (yellow square with grayish mountains or hills on it).
  • A small box will open.
    • DELETE the "http://" that is shown in there.
    • THEN "Right click" your mouse in the box and select "Paste".
  • Click OK. When you have done that if you need to add information to the post click your mouse after
    the end of IMG] then click enter on your keyboard and type your message.

8. If you would like to view how your picture and post will appear before you post it, within your post select the "Go Advanced" or "Preview Post" option included in the bottom of your post.

10. When you are happy with how your post looks, click "Submit Reply" or "Post Quick Reply".




Last edited by Tiger; Sep 14 2019 at 11:08 AM.
  #4  
Old Sep 14 2019, 10:08 AM
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Tiger Tiger is offline
 
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Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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SENDING A PICTURE TO SUPPORT - IMPORTANT! You ONLY need to do this IF Support asks you to send one.
They will let you know if one is needed and they will give you the email address to use themselves.



There are 2 methods. In these cases you do not need to save the pictures to your computer. You might want to anyway in case you need them again.

Method 1: - Using the snipping Tool or Snip and Sketch Tool provided by Windows.
Mac Users if you no longer have access to the windows Snipping Tool you may have a Grab Tool instead that you can use which we think works in a similar way. We apologize but we do not have instructions for that tool.

The Snipping tool is a way to take a snapshot of what you are viewing on your screen. It's like taking a screenshot by pressing "Print Screen" on your keyboard but has more options, one of which is letting you save a much smaller snapshot which is better when you need to post a picture in an email or on the forum and you don't need to show the whole farm. - the Snipping tool will eventually be replaced by windows with Snip and Sketch. You may have both tools or only one of them, but the instructions are pretty much the same.

If you want to take a snapshot of your whole farm please make sure you are not in full screen and your browser zoom is set no higher than 100% or the picture will be way too big.

Instructions: - This may look like a lot of work, but once you have done it a few times you will find it easy to remember when you need it again.

1. In the windows search box bottom left of your screen start typing in Snipping Tool. You should then see this which you need to click on:
2. You will then see a small box appear that looks like this. Note this tool will be changing to a new tool called Snip and Sketch which does the same thing just with more options.
3. Click on Mode and select "Rectangular Snip" Then click on New and the screen will dim.
4. When your screen dims, you will see a big + on your screen instead of your mouse pointer
5. Move the plus to the top left area of the part of the screen you want to take a snip of, then click and hold your left mouse button down and drag the mouse over the screen to the size you want to copy. As you drag the + it shows you the image clearly.



6. When you release the left button the snip will be taken and you will see a preview of what you have taken. If it's not right you can just click on New again and try again.

7. When you are happy with your image you can chose whether to save it now or save it later. For the time being we will just tell you how to copy it to paste in into an email.
To copy the picture click on the little Notepads indicated with the red arrow:

You then write your email as normal and then "Right click" your mouse and select "Paste" from the menu and your picture will be pasted into the email.



If you want to save the snip click the disc icon

You need to save it somewhere where you can find it on your computer to upload it to emails or Facebook. We suggest your Pictures folder, but it's up to you, you just need to be able to find it again.





Method 2: Screenshots - If you can't get the hang of how to use the snipping tool you can send a screenshot in your email instead. Again if possible try to keep the browser zoom no larger than 100% or it will be too big. We don't like these for the forum as they are far too big, but if you are desperate and need one for Help and Support reasons ONLY go ahead and use it, we will delete the picture when we have seen what we need to.

1. Open your farm and show in your game preferences whatever it is you need support to see.

2. Click "Print Screen" on your Keyboard. On some keyboards it is shortened to PRT SC It's usually located near the top of your keyboard over on the right.

3. You then write your email as normal and then "Right click" your mouse and select "Paste" from the menu and your picture will be pasted into the email.




Last edited by Tiger; Sep 14 2019 at 11:08 AM.
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