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  #2221  
Old Feb 26 2021, 05:32 PM
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TsunamiVince TsunamiVince is offline
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I caught a crash that didn't turn the entire screen white this time. It did the typical "go to white" thing but it left the debug window displayed. After refresh it was "this doesn't support blah blah blah." The close all chrome browsers and open back up fixed it. If this is of any help:

2021-02-26 23:26:27.365 INFOCheckpoint-U-70 - Go To Farm - Mem: 167/70/237/512 MB
2021-02-26 23:26:27.371 INFOCheckpoint-U-72 - Load_Farm_Info - Mem: 167/70/237/512 MB
2021-02-26 23:26:28.302 INFOCheckpoint-U-74 - Load_Farm_Info Done - Mem: 181/70/251/512 MB
2021-02-26 23:26:28.407 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 185/70/256/512 MB
2021-02-26 23:26:28.466 INFOStats: WebGL 2.0 WebGL Mem: 256/512 MB Managed Mem: 186 MB Unity Mem: 70 MB Video Mem: 512 MB
2021-02-26 23:26:30.306 INFOCheckpoint-DONE - Map Loaded - Mem: 142/67/210/512 MB
------------------------------------
2021-02-26 23:26:33.016 INFOStats: WebGL 2.0 WebGL Mem: 143/69/212/512 MB
  #2222  
Old Feb 26 2021, 05:34 PM
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marymarcel marymarcel is offline
 
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Quote:
Originally Posted by lazy_zee@mts.net View Post
WebGL Supported, but DISABLED ------------------- ERROR!
it knocked me out while I was doing these facilites
Hi lazy_zee

Please check if your browser is updated and if there is an update for windows.

Also close and restart.

If nothing works for you, then clear your browser cache. First time you load the game after the clearing, it will work a little slower as all graphics have to be loaded again.
  #2223  
Old Feb 26 2021, 05:46 PM
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TsunamiVince TsunamiVince is offline
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I've got a GTX 3070 with a 32" DLP monitor and it has been flipping to a white screen in the browser like clockwork. This is a high end gaming machine for those not in the know. This setup is far from typical... I'm going to switch to my laptop which runs much more reliably.
  #2224  
Old Feb 26 2021, 05:51 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by TsunamiVince View Post
I caught a crash that didn't turn the entire screen white this time. It did the typical "go to white" thing but it left the debug window displayed. After refresh it was "this doesn't support blah blah blah." The close all chrome browsers and open back up fixed it. If this is of any help:

2021-02-26 23:26:27.365 INFOCheckpoint-U-70 - Go To Farm - Mem: 167/70/237/512 MB
2021-02-26 23:26:27.371 INFOCheckpoint-U-72 - Load_Farm_Info - Mem: 167/70/237/512 MB
2021-02-26 23:26:28.302 INFOCheckpoint-U-74 - Load_Farm_Info Done - Mem: 181/70/251/512 MB
2021-02-26 23:26:28.407 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 185/70/256/512 MB
2021-02-26 23:26:28.466 INFOStats: WebGL 2.0 WebGL Mem: 256/512 MB Managed Mem: 186 MB Unity Mem: 70 MB Video Mem: 512 MB
2021-02-26 23:26:30.306 INFOCheckpoint-DONE - Map Loaded - Mem: 142/67/210/512 MB
------------------------------------
2021-02-26 23:26:33.016 INFOStats: WebGL 2.0 WebGL Mem: 143/69/212/512 MB
Quote:
Originally Posted by TsunamiVince View Post
I've got a GTX 3070 with a 32" DLP monitor and it has been flipping to a white screen in the browser like clockwork. This is a high end gaming machine for those not in the know. This setup is far from typical... I'm going to switch to my laptop which runs much more reliably.
HI Tsunami Vince,
Unfortunately the error didn't get into the console list, so that is not any help. It probably froze at the same time as the error.
What were you doing at the time it crashed?
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Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #2225  
Old Feb 26 2021, 07:48 PM
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TsunamiVince TsunamiVince is offline
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It doesn't seem consistent when it blanks like that. I'm sure it is just as infuriating to the devs as it is to us. I've had it blank just sitting there, when switching farms and after the very first click after selecting a crop using the harvest/plow/sow tool. It's like it gets a total window redraw, does the blank then never recovers. Previously when it did it it would leave a big hole in where the unity screen is and all the redraws in it would just not happen. Now it at least blanks it.
  #2226  
Old Feb 26 2021, 07:58 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by TsunamiVince View Post
It doesn't seem consistent when it blanks like that. I'm sure it is just as infuriating to the devs as it is to us. I've had it blank just sitting there, when switching farms and after the very first click after selecting a crop using the harvest/plow/sow tool. It's like it gets a total window redraw, does the blank then never recovers. Previously when it did it it would leave a big hole in where the unity screen is and all the redraws in it would just not happen. Now it at least blanks it.
Hi TsunamiVince,
All I can do is copy your posts to the closed bugs thread for the developers and hope the developers can duplicate it.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #2227  
Old Feb 26 2021, 10:19 PM
1millie 1millie is offline
 
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Default Working Neighbor's Facilities, Mayor not always helping

When working neighbor's facilities the work is not completed most of the time. The Mayor message does not appear to finish the rest of each farm. I have to click the same facilities again and keep clicking past the ones that I did to get the Mayor to finish each of those facilities on the individual farms.
  #2228  
Old Feb 26 2021, 10:27 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by 1millie View Post
When working neighbor's facilities the work is not completed most of the time. The Mayor message does not appear to finish the rest of each farm. I have to click the same facilities again and keep clicking past the ones that I did to get the Mayor to finish each of those facilities on the individual farms.
Hi Millie,
The only thing I can tell you is to keep work facilities until the mayor takes over on each farm. You may think you have worked enough for him to take over, but you haven't if he doesn't take over.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #2229  
Old Feb 26 2021, 11:42 PM
lineking lineking is offline
 
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What can account for facilities not getting fully started/loaded, other than there not being sufficient materials for production, as I'm seeing some occurrences of this now.
  #2230  
Old Feb 26 2021, 11:53 PM
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Quote:
Originally Posted by lineking View Post
What can account for facilities not getting fully started/loaded, other than there not being sufficient materials for production, as I'm seeing some occurrences of this now.
Hi lineking,
Before in Flash when the STart All encountered a shortage it could stop filling. It could still be doing that. After you fill them check the Ingredient Planner and see if it shows more that needs filling. If it does then you should be able to use the Start All again. You may have to restart your farms before you do so, to add back the ingredients in your storage from the bonus batches.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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