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  #2241  
Old Jan 28 2017, 09:08 PM
Taz D's Avatar
Taz D Taz D is offline
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Originally Posted by Snookie Sue View Post
Still unable to send gifts or boost trains. Is this permanent now? Have cleared all caches and allowed all relevant cookies. Have the devs communicated with FB on this issue? Seems that things may be slowly circling the drain. Can now receive messages but they take a very, very long time to load. In addition I can no longer post my crop bonuses as the message about them disappears as soon as I click on the green check. I would think Fb should care as we do use and purchase their gift cards. Should we boycott the cards?

I AM using chrome.
Hi Snookie Sue,
Did you use the procedure in the instructions link for Chrome? The old way of just adding the sites for the relevant cookies and pop ups doesn't work now for Chrome. In case you haven't here is a link to those instructions:
http://www.slashkey.com/forum/showthread.php?t=625118

Are these the in game messages? Are you seeing the pictures for your neighbors in the neighbor bar? If not that would be why the messages are slow loading if they do at all. If you don't see them then Farm Town has not completed the load.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #2242  
Old Jan 29 2017, 11:40 AM
Snookie Sue Snookie Sue is offline
 
Join Date: Nov 11 2009
Posts: 145
Default Well, well, well.

Thanks for your patience with me. Tried to follow your instructions but couldn't seem to add the 3 cookies I needed. THEN accidentally deleted chrome . I downloaded it again and when I went to boost trains and send gifts I could. WTF? Oh well - problem solved at any rate
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  #2243  
Old Jan 29 2017, 11:50 AM
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Tiger Laybourne Tiger Laybourne is offline
 
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Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Originally Posted by Snookie Sue View Post
Thanks for your patience with me. Tried to follow your instructions but couldn't seem to add the 3 cookies I needed. THEN accidentally deleted chrome . I downloaded it again and when I went to boost trains and send gifts I could. WTF? Oh well - problem solved at any rate
Hi Snookie Sue,

Taz is not available at the moment.

That sounds like there was a problem with your old Chrome and removing it and reinstalling it gave you a clean copy which works. Well done for fixing this yourself, and thanks for letting us know
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  #2244  
Old Jan 29 2017, 12:39 PM
Snookie Sue Snookie Sue is offline
 
Join Date: Nov 11 2009
Posts: 145
Default Thanks again!

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  #2245  
Old Jan 29 2017, 12:43 PM
13MaryMack 13MaryMack is offline
 
Join Date: Apr 21 2015
Posts: 27
Default Problem with giving gifts/browser problems

I have read what you posted to correct problem. I first changed browser to Microsoft Edge from Firefox which was breaking up all images on FT. Now that is corrected but me, my husband, and daughter who are all on different computers can't give gifts. Can't allow cookies on my computers or I invite viruses. Are you saying I need to switch to Googlechrome to send gifts? This needs to be fixed because people are posting they are quitting the game with all the problems. Please directly answer me and not send me a link as I've already read them. Thanks.
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  #2246  
Old Jan 29 2017, 01:01 PM
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Taz D Taz D is offline
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Originally Posted by 13MaryMack View Post
I have read what you posted to correct problem. I first changed browser to Microsoft Edge from Firefox which was breaking up all images on FT. Now that is corrected but me, my husband, and daughter who are all on different computers can't give gifts. Can't allow cookies on my computers or I invite viruses. Are you saying I need to switch to Googlechrome to send gifts? This needs to be fixed because people are posting they are quitting the game with all the problems. Please directly answer me and not send me a link as I've already read them. Thanks.
Hi MaryMack,
I have moved your post to the subject thread about gifts.
First Microsoft Edge does not work for gifts since Facebook made changes a while back and they have not fixed it. I would suggest instead that you uninstaal and reinstall Firefox. If that doesn't fix the image problem then clear the browser cache as that is where the graphics are stored.
If you do not allow the cookies and pop ups for at least the listed sites then you will have the problems you are having. In Firefox you can add those specific sites to the exceptions for cookies and pop ups without opening your computer up to all 3rd party cookies. The sites you need to add are:
Facebook.com
Apps.facebook.com
Slashkey.com
L1.slashkey.com
Trialpay.com
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #2247  
Old Jan 29 2017, 01:23 PM
13MaryMack 13MaryMack is offline
 
Join Date: Apr 21 2015
Posts: 27
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OK. Read your advice and changed browser to Googlechrome and I was successful sending gifts as was my family. I have a windows 10 system on my laptop. Other than the gift giving problem, I find Microsoft Edge works great for playing the game. Mozilla Firefox used to be the best for Farm Town but the worst at this time. Thanks for the help! MaryMack
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  #2248  
Old Jan 29 2017, 02:03 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
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Originally Posted by 13MaryMack View Post
OK. Read your advice and changed browser to Googlechrome and I was successful sending gifts as was my family. I have a windows 10 system on my laptop. Other than the gift giving problem, I find Microsoft Edge works great for playing the game. Mozilla Firefox used to be the best for Farm Town but the worst at this time. Thanks for the help! MaryMack
Hi Marymack,
I am glad you have it working now. I use Firefox and have no problems with it. You might want to try the clearing of the browser cache in it and then open Farm Town. It will be slow loading the first time because it is having to download all the graphics again.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #2249  
Old Jan 30 2017, 11:56 AM
KateWarp KateWarp is offline
 
Join Date: Jan 30 2017
Posts: 1
Default "valentine" Heart Tree

Does anyone know why the Heart Tree is no longer part of the Valentine's Day gifts? I own a few of them and cannot find more of them listed anywhere. If they're removed, it'd be great to have them back.
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  #2250  
Old Jan 30 2017, 12:06 PM
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Tiger Laybourne Tiger Laybourne is offline
 
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Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Originally Posted by KateWarp View Post
Does anyone know why the Heart Tree is no longer part of the Valentine's Day gifts? I own a few of them and cannot find more of them listed anywhere. If they're removed, it'd be great to have them back.
Hi Kate,

I have moved your post to the gifts thread.


The Valentines gifts and store items have not been released this year yet. We are expecting them hopefully in the next few days.
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