OFFICIAL Receiving-sending-exchanging Gifts

[VondaK]

Okay. Thanks, Taz.

[Judithf]

I cannot send or receive gifts. They are building up and I cannot access them

[Tiger]

Originally Posted by Judithf

I cannot send or receive gifts. They are building up and I cannot access them

Hi Judithf,

I have moved your post to the thread about gift issues.

Please make sure you have 3rd party cookies and pop ups allowed in your browser. There are instructions on how to do that in the following link for the more popular browsers:
http://www.slashkey.com/forum/showthread.php?t=625118


If you are using Edge, IE or Safari you will need to read the following in this link:
http://www.slashkey.com/forum/showthread.php?t=635906


Also, try clearing your FT memcache. To do that Click Here. A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Then reload and try again.

[jsigler25 @yahoo.com]

Unable to send gifts from IE

[marymarcel]

Originally Posted by jsigler25 @yahoo.com

Unable to send gifts from IE

Hi jsigler25

I moved your post to the thread about Gifts.

Due to Facebook security changes, IE is one of the browser having problems with gifting.

Please read the information in the following thread:

http://r1.slashkey.com/forum/showthread.php?t=635906

You will need to use another browser to be able to send gifts, boost trains etc.

Be sure to set 3rd party cookies and popups in the browser you decide to use, we have instructions on how to do that for some browsers in the following link:

http://r1.slashkey.com/forum/showthread.php?t=625118

[denolee]

Suddenly, once I collect my gifts from requests, the box will not empty when I accept them for storage. Any idea what I can do about this? It started last night, and continues today.
Thank you,
denolee

[Tiger]

Originally Posted by denolee

Suddenly, once I collect my gifts from requests, the box will not empty when I accept them for storage. Any idea what I can do about this? It started last night, and continues today.
Thank you,
denolee

Hi denolee,

I have moved your post to the thread about gifts.

I am not seeing any gifts n your gift box. Please try clearing your FT memcache. To do that Click Here. A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Then reload and check if they are now gone or are still there.

[kimcox23]

When pulling up Farmtown it shows a list of people who have sent me gifts but there are never any gifts. I send my limit in gifts per day but can't access anything sent to me. My gift box is consistently empty??

[Taz D]

Originally Posted by kimcox23

When pulling up Farmtown it shows a list of people who have sent me gifts but there are never any gifts. I send my limit in gifts per day but can't access anything sent to me. My gift box is consistently empty??

Hi Kimcox,
I moved your post to the subject thread about gifts.
Gifts are not placed into the gift box when they are sent. You must click on the My Requests tab at the top of your farms to see the gifts and either accept them or exchange them for a different gift. There is more information in the Game Guide chapter 24 about gifts:
http://www.slashkey.com/forum/showthread.php?t=621278

[kimcox23]

When logging into Farmtown, the screen shows a list of neighbors who have sent me gifts but nothing shows in my requests. No gifts are shown available to claim.