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  #2751  
Old Jan 24 2021, 09:05 AM
Angela Jenkinson Angela Jenkinson is offline
 
Join Date: Jan 11 2014
Posts: 7
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100001381273438 STILL cannot get past the black screen ... this has been happening since before the changeover and not been able to play the game for a while now. Do I get a refund on all the money I have put into this game over the years! 2021-01-24 15:03:17.731 INFOCheckpoint-B-000 - Initialized
2021-01-24 15:03:17.733 LOGFT Client Services Inited.
2021-01-24 15:03:17.772 LOGSessionId: 241503
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) HD Graphics 4400 Direct3D11 vs_5_0 ps_5_0)
  #2752  
Old Jan 24 2021, 09:16 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,820
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Quote:
Originally Posted by Angela Jenkinson View Post
100001381273438 STILL cannot get past the black screen ... this has been happening since before the changeover and not been able to play the game for a while now. Do I get a refund on all the money I have put into this game over the years! 2021-01-24 15:03:17.731 INFOCheckpoint-B-000 - Initialized
2021-01-24 15:03:17.733 LOGFT Client Services Inited.
2021-01-24 15:03:17.772 LOGSessionId: 241503
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) HD Graphics 4400 Direct3D11 vs_5_0 ps_5_0)
Hi Angela

If you are using a mac then please check if your mac has all updates done. Also, some mac users have reported that Opera browser works better for them.

Same if you are using Windows, in this case you can type update in the search box and you usually get "search for updates", you have to follow the instructions.

If those updates are done, then please follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads. Sometimes the first time you try to load the game you have to wait about 5 minutes for it to load.

If your game doesnt load, then you have to provide the information under PERSISTENT LOADING ISSUES.
Please notice that for point 3, developers are asking for the last Checkpoint information.

If you dont see the information below your game screen, then click in Toggle FT console and scroll down the page using the bar on the right till you find the last Checkpoint information.
  #2753  
Old Jan 24 2021, 09:36 AM
lindanana lindanana is offline
 
Join Date: Jan 21 2019
Posts: 6
Default Farm Town

We are still having trouble getting into Farmtown . And I cant figure out how to download The HTML/WebGL
  #2754  
Old Jan 24 2021, 09:40 AM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,333
Default

Quote:
Originally Posted by lindanana View Post
We are still having trouble getting into Farmtown . And I cant figure out how to download The HTML/WebGL
Hi Lindanana,
There is nothing to download for HTML/WebGL as it is alreadya part of your browsers.


Have you all done any updates for your computer that may be showing? If you have not please do them so that you know your computer is as up to date as it can be. With windows computers, you can usually check for those by just typing update in the search box bottom left of your screen and then you'll see something like search for updates which you can click on and then follow the instructions.

When or if you have done those please click on the following link and confirm that you have also already done the 4 items listed under First Load of Farm Town with your browsers. If you haven't done those, please do them:
http://r1.slashkey.com/forum/announcement.php?f=1

When those are done, try loading the game. Wait at least 5 minutes. First load can be very slow when using an older computer.

If you can't load your farms at all, so that you can show and see things like your crops and trees etc on them, please scroll further down the post to Persistent Loading Issues and follow the instructions under that heading to get all 3 items the developers need from you so that you can post them here. We need what color screen you are seeing when the game won't load and please recheck what is showing under the console and see if it changed at all.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #2755  
Old Jan 24 2021, 11:47 AM
Ingrid1960 Ingrid1960 is offline
 
Join Date: Jan 02 2021
Posts: 3
Default Farm not loading properly

Farm taking ages to load, Comes up with the error my game does'ent support the new version farm no is 1428130648
  #2756  
Old Jan 24 2021, 12:01 PM
Alexm2012 Alexm2012 is offline
 
Join Date: Jun 28 2012
Posts: 212
Default

hoping and praying that tonight we have SN feature seems like a "few" days for Slashkey is around 5 days... thanks for what we have so far progress is coming along rather good.
  #2757  
Old Jan 24 2021, 12:07 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,333
Default

Quote:
Originally Posted by Ingrid1960 View Post
Farm taking ages to load, Comes up with the error my game does'ent support the new version farm no is 1428130648
Hi Ingrid,
I have moved your post to the thread about the HTML version.


Have you all done any updates for your computer that may be showing? If you have not please do them so that you know your computer is as up to date as it can be. With windows computers, you can usually check for those by just typing update in the search box bottom left of your screen and then you'll see something like search for updates which you can click on and then follow the instructions.

When or if you have done those please click on the following link and confirm that you have also already done the 4 items listed under First Load of Farm Town with your browsers. If you haven't done those, please do them:
http://r1.slashkey.com/forum/announcement.php?f=1

When those are done, try loading the game. Wait at least 5 minutes. First load can be very slow when using an older computer.

If you can't load your farms at all, so that you can show and see things like your crops and trees etc on them, please scroll further down the post to Persistent Loading Issues and follow the instructions under that heading to get all 3 items the developers need from you so that you can post them here. We need what color screen you are seeing when the game won't load and please recheck what is showing under the console and see if it changed at all.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #2758  
Old Jan 24 2021, 12:21 PM
Granny Coy Granny Coy is offline
 
Join Date: Jan 24 2021
Location: Sacramento
Posts: 1
Default Can't load Farmtown

User 1087129089. I am at the black screen and notice says that L1.Slashkey shows that WebGL2 is not enabled. I have followed all the instructions to enable this and it shows on my computer that it's enabled. What now!
  #2759  
Old Jan 24 2021, 12:27 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,333
Default

Quote:
Originally Posted by Granny Coy View Post
User 1087129089. I am at the black screen and notice says that L1.Slashkey shows that WebGL2 is not enabled. I have followed all the instructions to enable this and it shows on my computer that it's enabled. What now!
Hi Granny Coy,
I have moved your post to the thread about the HTML version. This is where you need to report loading problems.


Have you all done any updates for your computer that may be showing? If you have not please do them so that you know your computer is as up to date as it can be. With windows computers, you can usually check for those by just typing update in the search box bottom left of your screen and then you'll see something like search for updates which you can click on and then follow the instructions.

When or if you have done those please click on the following link and confirm that you have also already done the 4 items listed under First Load of Farm Town with your browsers. If you haven't done those, please do them:
http://r1.slashkey.com/forum/announcement.php?f=1

When those are done, try loading the game. Wait at least 5 minutes. First load can be very slow when using an older computer.

If you can't load your farms at all, so that you can show and see things like your crops and trees etc on them, please scroll further down the post to Persistent Loading Issues and follow the instructions under that heading to get all 3 items the developers need from you so that you can post them here. We need what color screen you are seeing when the game won't load and please recheck what is showing under the console and see if it changed at all.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #2760  
Old Jan 24 2021, 12:52 PM
rufusTkrud rufusTkrud is offline
 
Join Date: Jan 15 2021
Posts: 6
Default

567102366737571
I have been trying to get in since 0830. 1/24/21
Refreshed several times. Black screen with white.
2021-01-24 18:11:37.739 INFOCheckpoint-B-000 - Initialized
2021-01-24 18:11:37.743 LOGFT Client Services Inited.
2021-01-24 18:11:37.788 LOGSessionId: 241211
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.96 Safari/537.36 Edg/88.0.705.50
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0)
2021-01-24 18:29:19.533 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2021-01-24 18:29:19.543 ERRORfalling back to ArrayBuffer instantiation
2021-01-24 18:33:33.458 LOGboth async and sync fetching of the wasm failed
2021-01-24 18:33:33.464 ERRORboth async and sync fetching of the wasm failed
2021-01-24 18:33:33.472 ERRORfailed to asynchronously prepare wasm: TypeError: WebAssembly.instantiate(): Argument 0 must be a buffer source or a WebAssembly.Module object
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