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  #3581  
Old Oct 15 2018, 08:30 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by hiffenx View Post
been having issues with not being able to accept gifts
Hi Hiffenx,
I moved your post to the subject thread about gifts.
What happens when you try to accept gifts?
What browser are you using?
If you are getting an error message then you need to follow the instructions in the following link to allow 3rd party cookies and pop ups for your browser:
http://www.slashkey.com/forum/showthread.php?t=625118
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #3582  
Old Yesterday, 03:21 PM
Cheriekaczmarek Cheriekaczmarek is offline
 
Join Date: Nov 03 2016
Location: Stevens Point, WI
Posts: 1
Default contacting with a problem not forum

I have an issue accepting gifts and want to contact them, not do this. Is not acceptable to not be able to contact with issues. I have checked what others have said to do like check the language. it was correct so that isn't the issue. I can't send or receive gifts
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  #3583  
Old Yesterday, 03:26 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 10,767
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Quote:
Originally Posted by Cheriekaczmarek View Post
I have an issue accepting gifts and want to contact them, not do this. Is not acceptable to not be able to contact with issues. I have checked what others have said to do like check the language. it was correct so that isn't the issue. I can't send or receive gifts
Hi Cheriekaczmarek

You need to allow 3rd party cookies in your browser. You have instructions on how to do this in the following thread:

http://r1.slashkey.com/forum/showthread.php?t=625118

Also, if you are using IE (Internet Explorer) or Edge browsers, they are not working for sending gifts or trains requests due a change made by Facebook about security for those browsers. Safari browser is also having problems for Mac users. You have full information in the following thread:

http://r1.slashkey.com/forum/showthread.php?t=635906
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  #3584  
Old Today, 02:45 PM
pmoore3132 pmoore3132 is offline
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Join Date: Aug 18 2018
Posts: 1
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Why can't I gift my neighbors? I keep getting an error message. It started a couple of weeks ago.
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  #3585  
Old Today, 02:56 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 22,246
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Quote:
Originally Posted by pmoore3132 View Post
Why can't I gift my neighbors? I keep getting an error message. It started a couple of weeks ago.
Hi pmoore,
I moved your post to the Help & Support subject about gifts as this has nothing to do with the current release. When you have a problem or question please post in the Help & Support section thread that fits your problem.


You need to have 3rd party cookies and pop ups allowed in your browser.

Please follow the instructions in the following link to do this:
http://www.slashkey.com/forum/showthread.php?t=625118


If you are using Edge, IE, or Safari you will need to read the post in the following link:
http://www.slashkey.com/forum/showthread.php?t=635906
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
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