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  #3311  
Old Jun 15 2018, 02:05 PM
michele37 michele37 is offline
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Join Date: May 31 2014
Posts: 13
Default Gift Exchange Button

My gift exchange button is missing. Is this a known problem, I couldn't find anything.
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  #3312  
Old Jun 15 2018, 02:28 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 10,282
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Originally Posted by michele37 View Post
My gift exchange button is missing. Is this a known problem, I couldn't find anything.

Hi michele37

I moved your post to the thread about Gifts.

Please try clearing your memcache (link below), a new window will open with a short list of unsettings. Close that window and your farm if it was open during the clearing. Then reopen your farms and check if the exchange button is showing up.

https://apps.facebook.com/farmtown/p...lear_memcached

If that doesnt work for you, then clear your browser cache, you have instructions for some browsers in the following link:

http://r1.slashkey.com/forum/showthread.php?t=421890
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  #3313  
Old Yesterday, 03:28 PM
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lavanah lavanah is offline
 
Join Date: Jul 23 2009
Posts: 151
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HI Mary, I am unable to send gifts. Whenever I try to send gifts the page goes away and tries to reload. It tries to reload but goes away again. I cleared my cache but it still doesn't work.
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  #3314  
Old Yesterday, 03:32 PM
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Taz D Taz D is offline
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Location: Ace, Tx
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Originally Posted by lavanah View Post
HI Mary, I am unable to send gifts. Whenever I try to send gifts the page goes away and tries to reload. It tries to reload but goes away again. I cleared my cache but it still doesn't work.
Hi lavanah,
Are you using Safari browser on a Mac system? If so this is a Safari problem and you will need to use a different browser for gifts. There is information on this in the following link:
http://www.slashkey.com/forum/showthread.php?t=635906


When you use a different browser set up your 3rd party cookies and pop ups for the different browser using the instructions in this link:
http://www.slashkey.com/forum/showthread.php?t=625118
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Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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