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  #3891  
Old Aug 12 2019, 12:23 PM
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marymarcel marymarcel is offline
 
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Originally Posted by Muffie1943 View Post
I was using Firefox because of the shrinking window for gifting. I switched to Chrome. That window is still shrinking and before when this happened, I had figured out how to send gifts in bulk, but cannot remember how I did that. Any info about how to get around this glitch that will spurn my memory is very much appreciated. Thanks
Hi Muffie1943

This is a Facebook issue so you could get using different browsers. It is affecting the sending gifts and train boost requests.

We have to wait for Facebook to fix this but anyway, we have contacted the developers to let them know about this problem.

It seems the last workaround we had to send gifts is not working now. You have the information in the following thread:

http://r1.slashkey.com/forum/showthread.php?t=632034
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  #3892  
Old Aug 12 2019, 12:24 PM
WingmanFarm WingmanFarm is offline
 
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Originally Posted by Taz D View Post
Hi auntie,
We are aware of this and it has happened before. This is a Facebook issue affecting the sending gifts and train boost requests, we have contacted the developers to let them know about this problem.Facebook will have to fix this. We do not have any work around at this time.
Not sure if this is any help but 6 hours ago I sent gifts with no problem. Now the shrinking is back so for me, so it only just showed up in the last few hours.
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  #3893  
Old Aug 12 2019, 12:32 PM
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marymarcel marymarcel is offline
 
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Originally Posted by WingmanFarm View Post
Not sure if this is any help but 6 hours ago I sent gifts with no problem. Now the shrinking is back so for me, so it only just showed up in the last few hours.
Hi WingmanFarm

Thanks for your report.

I got the problem about 5 hours ago, so you were lucky to send gifts a little earlier
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  #3894  
Old Aug 12 2019, 12:55 PM
JAXDAW JAXDAW is offline
 
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Shrinking boxes again when sending gifts or boosting trains.
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  #3895  
Old Aug 12 2019, 12:59 PM
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marymarcel marymarcel is offline
 
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Originally Posted by JAXDAW View Post
Shrinking boxes again when sending gifts or boosting trains.
Hi JAXDAW

I moved your post to the thread about Gifts.

We are aware of this problem. This is a Facebook issue affecting the sending gifts and train boost requests, we have contacted the developers to let them know about this problem.
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  #3896  
Old Aug 12 2019, 01:03 PM
dorissau dorissau is offline
 
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Originally Posted by Muffie1943 View Post
I was using Firefox because of the shrinking window for gifting. I switched to Chrome. That window is still shrinking and before when this happened, I had figured out how to send gifts in bulk, but cannot remember how I did that. Any info about how to get around this glitch that will spurn my memory is very much appreciated. Thanks
I can return gifts, but cannot send them from the gift box.. I used both Firefox and Chrome also, but with the same results. Hope FB fixes this soon... very frustrating.
BTW, don't think you want to spurn (reject with disdain or contempt) your memory.. ha!
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  #3897  
Old Aug 12 2019, 04:57 PM
TerriFlynn TerriFlynn is offline
 
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I am getting the shrinking box when trying to send gifts and trains.
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  #3898  
Old Aug 12 2019, 05:03 PM
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Tiger Tiger is offline
 
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Originally Posted by TerriFlynn View Post
I am getting the shrinking box when trying to send gifts and trains.
Hi TerriFlynn,

We are aware of the problem , it started earlier today. We have notified the developers about it.
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  #3899  
Old Aug 12 2019, 07:24 PM
vdwok vdwok is offline
 
Join Date: Apr 19 2009
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We have an I Mac and my hubby just updated the software last night. today i cant send gifts. I get the shrinking box. We disabled 3rd party cookies and popups and it still wont let me send gifts. Not for sure what we need to do next. thanks
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  #3900  
Old Aug 12 2019, 07:36 PM
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Taz D Taz D is offline
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Originally Posted by vdwok View Post
We have an I Mac and my hubby just updated the software last night. today i cant send gifts. I get the shrinking box. We disabled 3rd party cookies and popups and it still wont let me send gifts. Not for sure what we need to do next. thanks
Hi Vdwok,
It had nothing to do with the update your husband did. We are aware of the problem , it started earlier today. We have notified the developers about it.
This is a Facebook issue affecting the sending gifts and train boost requests. We have had this happen before and will have to wait for Facebook to fix the issue again.
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