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  #3051  
Old Feb 16 2018, 10:59 AM
Tiger Laybourne's Avatar
Tiger Laybourne Tiger Laybourne is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 7,024
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Originally Posted by ToriLee864 View Post
i did what you suggested. the status of my fuel is still not showing under my cash status. i do not know how much i have or used.
i was not sure if i had any when i posted that is why i was trying to refuel. i am able to atleast use my tools today just not see the status of fuel.
knowing that i have fuel i have check the fuel station under the map, and there is still not a refuel tab.
Hi ToriLee864,

I'm sorry that hasn't worked for you. Please contact support about this as there is nothing else we can try from the forum. To contact them click on the link below, fill out the form and submit it. Please be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

Just for your information, at the time of this post you have 26633 Fuel left.
Also we have noticed you don't have your tools in storage. If you put them there you will be able to access them from your tool box on any of your farms. This will also help for when you want to upgrade your tools as the game will then know which ones you own.

EDIT TO ADD:
We have found that if you do not have your tools in storage and you go to a farm where your tools are not placed then the Fuel icon will not show. If you then you go to the Fuel station, from that farm, it will not let you refuel as it can not see you own tools. You will just see a message that you need to own a Seeder or Harvester. So please place your tools into storage and see if that resolves your problem. You can store your Farm Cash tools in storage without them using up storage space, this applies to any FC item, you can store as many of those as you wish.

Last edited by Tiger Laybourne; Feb 16 2018 at 11:39 AM.
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  #3052  
Old Feb 20 2018, 08:15 AM
makytaja makytaja is offline
 
Join Date: Jun 27 2009
Posts: 35
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I don't have a clue how to play FT without fuel. I've been h/p with fuel less tools. The 35 pumps aren't able to produce enough because unable to work facilities.. No one believes me. "whine" No help from monitors or Slaskey.
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  #3053  
Old Feb 20 2018, 08:22 AM
Tiger Laybourne's Avatar
Tiger Laybourne Tiger Laybourne is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 7,024
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Quote:
Originally Posted by makytaja View Post
I don't have a clue how to play FT without fuel. I've been h/p with fuel less tools. The 35 pumps aren't able to produce enough because unable to work facilities.. No one believes me. "whine" No help from monitors or Slaskey.
Hi makytaja,

Your last post was answered. click the following link and it will take you there >>
http://r1.slashkey.com/forum/showpos...postcount=3046
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  #3054  
Old Feb 20 2018, 08:24 AM
makytaja makytaja is offline
 
Join Date: Jun 27 2009
Posts: 35
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Marcel, Please tell me how you found that farm and fuel. If I could find it I would be set. Thanks.
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  #3055  
Old Feb 20 2018, 08:39 AM
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Tiger Laybourne Tiger Laybourne is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 7,024
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Quote:
Originally Posted by makytaja View Post
Marcel, Please tell me how you found that farm and fuel. If I could find it I would be set. Thanks.
Hi makytaja,

Please supply the link to your farm, we may not be looking at the right farm account. Instructions, if you need them can be found........
http://www.slashkey.com/forum/showthread.php?t=590390
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  #3056  
Old Feb 20 2018, 03:44 PM
makytaja makytaja is offline
 
Join Date: Jun 27 2009
Posts: 35
Default farm link

User Id : 100008958844104

Coins : 32243285248

Xp : 311044651

Level : 900

Name : DENA

Neighbours : 47

Total Farms : 35

Farm Name 0 : #1 fish/flowers

Farm Size 0 : 44 x 44

Farm Name 1 : #2

Farm Size 1 : 44 x 44

Farm Name 2 : #3 MERRY CHRISTMAS

Farm Size 2 : 32 x 32

Farm Name 3 : #4 layer / acacia/olive

Farm Size 3 : 30 x 30

Farm Name 4 : #5 layers

Farm Size 4 : 36 x 36

Farm Name 5 : #6 TRAINS

Farm Size 5 : 28 x 28

Farm Name 6 : #07

Farm Size 6 : 28 x 28

Farm Name 7 : #08

Farm Size 7 : 34 x 34

Farm Name 8 : FH) #09

Farm Size 8 : 28 x 28

Farm Name 9 : #10 layers/spinach

Farm Size 9 : 28 x 28

Farm Name 10 : FH) #11 (trees/flowers)

Farm Size 10 : 34 x 34

Farm Name 11 : #12 layers

Farm Size 11 : 36 x 36

Farm Name 12 : (FH) #13

Farm Size 12 : 32 x 32

Farm Name 13 : #14 LAYERS OLE WEST JOY

Farm Size 13 : 34 x 34

Farm Name 14 : #15 ZOO trees

Farm Size 14 : 28 x 28

Farm Name 15 : #16 TRAIN

Farm Size 15 : 28 x 28

Farm Name 16 : #17

Farm Size 16 : 28 x 28

Farm Name 17 : layers #18

Farm Size 17 : 30 x 30

Farm Name 18 : FH) #19 KINDNESS

Farm Size 18 : 28 x 28

Farm Name 19 : #20 pears/peach

Farm Size 19 : 28 x 28

Farm Name 20 : #21 mulberry

Farm Size 20 : 26 x 26

Farm Name 21 : FH) #22 TREES-FLOWERS

Farm Size 21 : 28 x 28

Farm Name 22 : FH) layered #23

Farm Size 22 : 28 x 28

Farm Name 23 : FH) #24

Farm Size 23 : 26 x 26

Farm Name 24 : FH)#25 anise

Farm Size 24 : 34 x 34

Farm Name 25 : #26 layers

Farm Size 25 : 34 x 34

Farm Name 26 : fac #27

Farm Size 26 : 30 x 30

Farm Name 27 : FH) #28 rubber tree

Farm Size 27 : 36 x 36

Farm Name 28 : #29

Farm Size 28 : 40 x 40

Farm Name 29 : FH) #30

Farm Size 29 : 28 x 28

Farm Name 30 : #31 Cherries

Farm Size 30 : 28 x 28

Farm Name 31 : #32 trains/trees

Farm Size 31 : 32 x 32

Farm Name 32 : #33 layers/cinnamon

Farm Size 32 : 26 x 26

Farm Name 33 : #34 TREES - BE HONEST

Farm Size 33 : 24 x 24

Farm Name 34 : #35 AIRPORT

Farm Size 34 : 20 x 20

JavaScript Enabled : Yes

Flash Version : 28,0,0

OS : Windows

Brower : Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36
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  #3057  
Old Feb 20 2018, 03:53 PM
makytaja makytaja is offline
 
Join Date: Jun 27 2009
Posts: 35
Default 40 gal fuel

Went to sell and trade market, clicked on storage, looked at all facilities alphabetically to find fuel. I haven't used some of the amenities that's available; it takes me time to understand. I guess I haven't spent enough time learning.
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  #3058  
Old Feb 20 2018, 04:14 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 10,650
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Quote:
Originally Posted by makytaja View Post
Went to sell and trade market, clicked on storage, looked at all facilities alphabetically to find fuel. I haven't used some of the amenities that's available; it takes me time to understand. I guess I haven't spent enough time learning.
Hi makytaja

We checked your data and think we found the problem.

You are not producing fuel tanks. You have 356,018 crude oil barrels in your storage, you have to use them to start production for Fuel tanks in both of your Refineries, up now you are only producing Petrochemical barrels and Mineral oil.

Open your Refineries and start production for the Fuel tanks, then you have to store them to be able to refuel.

You can also exchange your gifts for Fuel tanks to help you to get more fuel.
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  #3059  
Old Feb 21 2018, 02:25 AM
tina7447 tina7447 is offline
 
Join Date: Dec 15 2015
Location: England
Posts: 12
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Planting my farms this morning and when finished, the tool does not go away. Any suggestions? Thank you.
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  #3060  
Old Feb 21 2018, 06:10 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 10,650
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Originally Posted by tina7447 View Post
Planting my farms this morning and when finished, the tool does not go away. Any suggestions? Thank you.
Hi tina7447

This is a known issue and the developers are working to fix it.

From Raul notes for the New Release, February 20, 2018

Known Problems:


- When using the Seeder or Combine Harvest-Plant and there is no more work available, the walk tool is not automatically selected like it was happening before.
__________________
CONSIGUE EL LINK A TU GRANJA

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SUPPORT TEAM



Granjera desde el 29 de Julio 2009
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Tags
clearing fields, fuel, fuel disappearing, fuel problems, harvest all button, harvest/plow/sow, lookout, manure collector tool, marked, mobile, mobile tower lookout, multiplanter, pump, refuel, starting over, tool, tools, tools missing, tools missing when hired, tools not working, tower, transplanter

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