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  #4091  
Old Dec 07 2019, 12:05 PM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Originally Posted by FarmerRalph View Post
Thanks Tiger. I'm not sure which worked better because I tried both in order but forgot to reload FT after the first. When I did the second there were a bunch of Thanksgiving banners that I hadn't accepted and now this has been all sorted.
Ok FarmerRalph, glad it's all sorted now, thank you for coming back to let us know
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  #4092  
Old Dec 14 2019, 03:49 AM
josam815 josam815 is offline
 
Join Date: Aug 10 2014
Posts: 4
Default Problem accepting gifts.

When accepting gifts, I get a message an error has occurred. Please retry again later. Been getting this message for 2 days. Thank you.
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  #4093  
Old Dec 14 2019, 04:31 AM
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Tiger Tiger is offline
 
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Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Originally Posted by josam815 View Post
When accepting gifts, I get a message an error has occurred. Please retry again later. Been getting this message for 2 days. Thank you.
Hi josam815,

I have moved your post to help and support for gift issues.

Please clear memcache again today.

If that is not helping, please check if your browser is updated and also make sure you have still have cookies and pop ups allowed in your browser. There are instructions on how to do that for several browsers in the following link: Flash Player and Cookies/Popup Set up

If you still have problems after that please try accepting gifts using another browser. You will also have to allow cookies and pop up in the browser that you try.

Please don't try Edge, IE or Safari as those do tend to have issues with gifting, you can read up about those issues here: Browser Issues
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  #4094  
Old Dec 14 2019, 07:41 AM
josam815 josam815 is offline
 
Join Date: Aug 10 2014
Posts: 4
Default Gift Issues

I changed my browser to Chrome and now it works. I use Safari but the problem only started 2 days ago. Thanks for your prompt assistance. Have a great day.
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  #4095  
Old Dec 14 2019, 08:10 AM
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Tiger Tiger is offline
 
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Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Originally Posted by josam815 View Post
I changed my browser to Chrome and now it works. I use Safari but the problem only started 2 days ago. Thanks for your prompt assistance. Have a great day.
Hi josam815,

Glad to hear you have a solution, sorry to hear Safari is playing up again. You're welcome and thank you for coming back to let us know.
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  #4096  
Old Dec 15 2019, 01:48 PM
koakes koakes is offline
 
Join Date: May 01 2011
Posts: 15
Default

Every time I try to collect gifts, I get an error message. I can send, but not receive.
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  #4097  
Old Dec 15 2019, 01:58 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 13,080
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Originally Posted by koakes View Post
Every time I try to collect gifts, I get an error message. I can send, but not receive.
Hi koakes

Which browser are you using?

Please try clearing your memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm if it was open in another tab. Then reopen your farms and check if you can receive gifts.

https://apps.facebook.com/farmtown/p...lear_memcached

If that doesnt work, then check if you have 3rd party cookies and pop ups allowed in your browser. You have instructions for some browsers in the following link:

http://r1.slashkey.com/forum/showthread.php?t=625118
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  #4098  
Old Dec 15 2019, 11:00 PM
denolee denolee is offline
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Default Gift Box won't clear

My gift box won't clear again. I'm assuming I need to clear farmtown cache, but I cannot find the link. A little help please! If that's not the problem, please advise.
Thank you,
Denolee
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  #4099  
Old Dec 15 2019, 11:10 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 24,497
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Quote:
Originally Posted by denolee View Post
My gift box won't clear again. I'm assuming I need to clear farmtown cache, but I cannot find the link. A little help please! If that's not the problem, please advise.
Thank you,
Denolee
Hi Denolee,
I moved your post to the subject thread about gifts.
I checked your account and do not see anything in your gift box, so I guessing you mean the My Requests tab list of gifts. Clearing the memcache doesn't usually help in this situation, but you can find that in the following link:
http://www.slashkey.com/forum/showthread.php?t=627590


If that doesn't work then you will need to go to the Game Activity in Facebook and accept the gifts in there to get them to clear. You can find that location in the following link:
https://www.facebook.com/games/activity
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #4100  
Old Dec 17 2019, 05:13 PM
Albany1 Albany1 is offline
 
Join Date: Jul 19 2010
Posts: 5
Exclamation Gifts and Trains

Dear Sir/Madam,

For about a week now, I have been unable to receive/send Gifts nor boost fellow Farmers Trains.

Please help!

Yours Sincerely,

Colleen Donovan (Albany1)
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can't send gifts, cannot receive gifts, exchange gifts, gift, gift box, gift box issue, gift errors, gifts, gifts not showing up, not able to receive gifts, receive gifts, receiving gifts, requests, returning gifts, send gifts, sending gifts, stuck gifts, unable to receive gifts, window narrows

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