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  #3301  
Old Jun 14 2018, 10:02 AM
Auntie Al Auntie Al is offline
 
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Hi, for the past 3 hours I have been getting an error message when trying to accept gifts. Never had any trouble before this. I cleared mem cache, Flash player cache and browser history. What's the problem?
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  #3302  
Old Jun 14 2018, 10:21 AM
Taz D's Avatar
Taz D Taz D is offline
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Quote:
Originally Posted by Auntie Al View Post
Hi, for the past 3 hours I have been getting an error message when trying to accept gifts. Never had any trouble before this. I cleared mem cache, Flash player cache and browser history. What's the problem?
Hi Auntie Al,
Please be sure you have 3rd party cookies and pop ups allowed in your browser. You have instructions on how to do this for different browsers in the following thread:

http://www.slashkey.com/forum/showthread.php?t=625118
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #3303  
Old Jun 14 2018, 10:35 AM
Auntie Al Auntie Al is offline
 
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Thanks, it worked, but will I need to reset my browser back for other sites?
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  #3304  
Old Jun 14 2018, 10:40 AM
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Taz D Taz D is offline
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Quote:
Originally Posted by Auntie Al View Post
Thanks, it worked, but will I need to reset my browser back for other sites?
Hi Auntie Al,
Not sure what you mean by other sites. The settings of the 3rd party cookies and pop ups are only for the Farm Town page when you have it open if you did it by the instuctions in that link.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #3305  
Old Jun 14 2018, 01:08 PM
Auntie Al Auntie Al is offline
 
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I use Opera and there is no ability to manage exceptions, so I just unchecked the Block 3rd party cookies and site data. I still have pop-ups blocked and it seems to work fine.
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  #3306  
Old Jun 14 2018, 01:10 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by Auntie Al View Post
I use Opera and there is no ability to manage exceptions, so I just unchecked the Block 3rd party cookies and site data.
Hi Auntie Al,
There are instructions for Opera in the link I gave you.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #3307  
Old Jun 14 2018, 01:15 PM
Auntie Al Auntie Al is offline
 
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The only instructions in the link for Opera are regarding Flash Player. But either way it is working for me the way I did it.
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  #3308  
Old Jun 14 2018, 01:17 PM
Taz D's Avatar
Taz D Taz D is offline
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Quote:
Originally Posted by Auntie Al View Post
The only instructions in the link for Opera are regarding Flash Player.
Hi Auntie AL,
That same post also shows how to add the sites to exceptions for the cookies:


3. Then click on "Manage Exceptions"" and add the following sites, one at a time >>

facebook.com
apps.facebook.com
r1.slashkey.com
l1.slashkey.com
trialpay.com

4. When you have done that reload your game.

Also , if you have an ad-blocker plugin in your browser make sure the above web sites are also allowed in that too.

Be sure you close and restart your browser for those changes to take effect.

*Note: If you are using private browsing either through your browser or through your anti-virus program, that will block 3rd party cookies and pop ups. You need to turn this off for when you are in Farm Town, so that those cookies and pop ups can be seen.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #3309  
Old Jun 15 2018, 11:03 AM
papamc60@verizon.net papamc60@verizon.net is offline
 
Join Date: Jan 27 2015
Location: Wylie, Texas
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Default Send or receive gifts

When I click on send gifts, I get a message that the program had a problem and is reloading. when it reloads it does it again. Can not send or receive gifts.
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  #3310  
Old Jun 15 2018, 11:21 AM
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Taz D Taz D is offline
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Quote:
Originally Posted by papamc60@verizon.net View Post
When I click on send gifts, I get a message that the program had a problem and is reloading. when it reloads it does it again. Can not send or receive gifts.
Hi Papamc,
I moved your post to the subject thread about gifts.

Sounds like you are using Safari on A Mac system. Please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=635906
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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