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  #2691  
Old Sep 19 2019, 08:06 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Quote:
Originally Posted by rwilli1 View Post
http://apps.facebook.com/farmtown/pl...7489&farm_ix=Y

hope this is the right number for my farm
Hi rwilli1

I'm sorry but your link is not working. Anyway what you have to do is to contact Support to see if they can give you other options and/or Facebook to let them know the problem you are having.

Please read my response to you in the post just above your last one. Thanks
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  #2692  
Old Sep 21 2019, 05:07 AM
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Hyacinth Bucket Hyacinth Bucket is offline
 
Join Date: Jan 28 2010
Location: The 'Bookay' Residence
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Thanks Mary but I cannot access the form to fill out on the support page link you sent me, it just goes straight to the endless loop I was telling you about. I've tried all the usual things but nothing works at all.

What is very strange is that when I play another FB game (Toy Blast) I get the same message asking me if I want to logon with FB again and each time it goes straight to the game!

Quote:
Originally Posted by marymarcel View Post
Hi Hyacinth Bucket

I'm sorry you are having this problem.

Please contact Support team to let them check on this. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
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  #2693  
Old Sep 21 2019, 05:22 AM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Quote:
Originally Posted by Hyacinth Bucket View Post
Thanks Mary but I cannot access the form to fill out on the support page link you sent me, it just goes straight to the endless loop I was telling you about. I've tried all the usual things but nothing works at all.

What is very strange is that when I play another FB game (Toy Blast) I get the same message asking me if I want to logon with FB again and each time it goes straight to the game!
Hi Hyacinth Bucket,

marymarcel is not available at the moment.

You need to contact Facebook about this and let them know what is happening.

I'm sending you a private message about your issue contacting support.
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  #2694  
Old Sep 22 2019, 09:42 PM
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rwilli1 rwilli1 is offline
 
Join Date: Dec 17 2009
Posts: 22
Default can't log on to my account

can't load my farmtown it keeps saying I have to authorize it to log in

I push okay and it keeps coming back to the same thing

when I pusk no it asks me to authorize my account

don't know what to do
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  #2695  
Old Sep 22 2019, 09:50 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by rwilli1 View Post
can't load my farmtown it keeps saying I have to authorize it to log in

I push okay and it keeps coming back to the same thing

when I pusk no it asks me to authorize my account

don't know what to do
Hi rwilli,
I moved your post to the subject thread about loading problems.
You have already been answered about this problem in the following post directly after your own:
http://www.slashkey.com/forum/showpo...postcount=2689


This is a Facebook caused problem. You will need to contact them to fix this.


To find your posts when they have been moved please follow the instructions in this link:
http://www.slashkey.com/forum/showthread.php?t=594766
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #2696  
Old Sep 23 2019, 03:10 PM
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rwilli1 rwilli1 is offline
 
Join Date: Dec 17 2009
Posts: 22
Default can't load but found the problem

Thanks for everyones help I found the problem i am on the farm now
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  #2697  
Old Sep 23 2019, 03:24 PM
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marymarcel marymarcel is offline
 
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Location: Buenos Aires, Argentina
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Quote:
Originally Posted by rwilli1 View Post
Thanks for everyones help I found the problem i am on the farm now
Great! Thanks for coming back to let us know

BTW, which was the problem you found?
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  #2698  
Old Sep 28 2019, 07:02 PM
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ccheney ccheney is offline
 
Join Date: Sep 01 2013
Posts: 455
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I keep getting "Error Saving Data Error XLINK Click green circle to retry Click Red Circle to Reload. I clicked green to retry and the same error comes up. I clicked Red and got this:
"This site can’t provide a secure connection apps.facebook.com sent an invalid response.
ERR_SSL_PROTOCOL_ERROR"

I just tried again and got in but when I started doing a cooperative quest I got the same XLINK error message.
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  #2699  
Old Sep 28 2019, 07:53 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Quote:
Originally Posted by ccheney View Post
I keep getting "Error Saving Data Error XLINK Click green circle to retry Click Red Circle to Reload. I clicked green to retry and the same error comes up. I clicked Red and got this:
"This site can’t provide a secure connection apps.facebook.com sent an invalid response.
ERR_SSL_PROTOCOL_ERROR"

I just tried again and got in but when I started doing a cooperative quest I got the same XLINK error message.
Hi ccheney

Please reset your router modem for a few minutes and check if that helps you.

If not, please try all the other suggestions given in the first post, first page of this thread including the ones in the links.
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CONSIGUE EL LINK A TU GRANJA

LINKING YOUR FARM TO THE FORUM

SUPPORT TEAM



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  #2700  
Old Sep 29 2019, 01:49 PM
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ccheney ccheney is offline
 
Join Date: Sep 01 2013
Posts: 455
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Quote:
Originally Posted by marymarcel View Post
Hi ccheney

Please reset your router modem for a few minutes and check if that helps you.

If not, please try all the other suggestions given in the first post, first page of this thread including the ones in the links.
I don't think it was my end. I went back two hours later and it seemed to have corrected itself without my doing anything.
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